Robert Mai Email & Phone Number

Omaha, Ne, Us

Omaha, Ne, Us

Omaha, Nebraska, United States

Maintenance Management Specialist with additional duties as a Combat Marksmanship Coach, Emergency Management NCO, Toys for Tots Coordinator NCO, Tool Room NCO, and Squad Leader. I assisted in supporting the state's regional mission with the Toys for Tots Chapter, the organizational mission, and the unit's mission.• MAINTENANCE MANAGEMENT: I assist the Maintenance Chief with managing maintenance programs and procedures, tracking unit readiness, managing maintenance scheduling and parts ordering, ensuring Safety Data Sheets are up to date, and ensuring hazardous material is stored and disposed of properly.• TOYS FOR TOTS COORDINATOR: I assist in managing and overseeing warehouse operations, community outreach, and volunteer coordination in supporting 24 counties. I Track Key Performance Indicators, donation locations, volunteer groups, non-profit requests, and the accountability of all donations proceeding through the warehouse.• COMBAT MARKSMANSHIP COACH: I teach basic weapons handling techniques, procedures, and theory for the Marine Corps standard-issued rifle and pistol. I also assist in operating the firing range, ensuring the safety of live-fire exercises, managing ammunition, and instilling the philosophy of "one shot, one kill."Key Accomplishments:• Awarded with the Navy/Marine Corps Achievement Medal: Committed over 200 hours of volunteer service to the Toys for Tots Foundation while leading over 100 volunteers in the collection and distribution of over 154,000 toys to over 96,000 less fortunate children in the greater Omaha area, as well as the collection of 60,000 dollars in donations. Streamlining toy deliveries with zero delays.

Baxter Arena, 2425 S 67Th St, Omaha, Ne

Serving as SAVORS team lead in food and beverage operations for concessions from warehouse to customer consumption, ensuring health and safety, inventory management, food preparation, and volunteer management during high-volume events such as sporting events, concerts, and conventions. We deliver unparalleled customer service and high-quality food service, and we utilize the Just-in-Time strategy to minimize overall costs and meet our goals.• INVENTORY MANAGEMENT: Working with management to order and organize resources across multiple locations utilizing the Just-in-Time strategy, ensuring continuous weekly operations while working with limited space. Rotating supplies utilizing the First-In-First-Out method keeps supply shelf life short.• CUSTOMER SERVICE: Leveraging strong interpersonal skills to provide exceptional customer service in a dynamic food and beverage environment. I am proficient in establishing rapport with customers, understanding their preferences, and accommodating unique requests to enhance their experience, demonstrating comprehensive knowledge of facility layout, food composition, and flexible service.• NON-PROFIT MANAGEMENT: I assisted in the training and support of non-profit organizations in operating concession stands and portables. I focus on cultivating a team-oriented environment tailored to each group, emphasizing fostering teamwork and enhancing communication. Concurrently, I ensure compliance with state and federal regulations on the distribution and consumption of liquor, food preparation, and sanitation standards.

Omaha, Nebraska, United States

Enrolled into Fiserv Military-Affiliated Project Management as a military trainee. This six-week intensive training program develops Project Management skills in communication, teamwork, leadership, and all processes/tasks within project management. I worked within teams to create a capstone project from initiation to closure. Utilizing all the skills I have learned, I was placed within the Prototype and Research and Development team to assist in developing an asset management database to track the life cycle of all equipment related to the production of the physical product. • DATABASE DEVELOPMENT: Assisted in the design and development of SQL database and Power BI Dashboard to expedite and manage production floors productivity planning, optimizations, and maintenance of all equipment related to production. The team identified hundreds of unique components and dozens of operating configurations; our solution increased transparency and improved accuracy and consistency for other management teams for their planning and capabilities reports.• INVENTORY/ASSET MANAGEMENT: Starting from scratch, a teammate and I worked on researching and finding all data related to production to develop a comprehensive database, working with multiple stakeholders on various levels in a corporate environment and working with the production floor to acquire materials such as lease agreements, equipment capabilities, specialized industrial equipment, serialized information, and labeling and categorizing components traits and abilities.

South Dakota, United States

Operating the Single Engine Air Tanker (SEAT) Base as part of the aviation crew, performing basic maintenance tasks, including groundskeeping, runway operations, tanker operations, and fire-retardant pumping systems, and acquiring foundational knowledge in Wildland Firefighting and Aviation Operations, including the initiation process. Core training focused on Standard Firefighting Orders, Watch Out Situations, Lookouts, Communications, Escape Routes, and Safety Zones (LCES).• SEAT BASE OPERATIONS: I perform essential maintenance in SEAT Base Operations to ensure optimal base functionality. I collaborate with the SEAT Base Manager and State Aviation Officer on morning safety briefings and assist with the facility development. In doing so, I enhance capabilities and safety for air operations. I ensure the swift load and deployment of SEAT planes within 15 minutes and reload within 5 minutes.• OPERATIONAL MANAGEMENT: I developed critical management skills such as Risk Assessments, Team Collaboration, Time Management, and Adaptability. Applying what I am learning with on-the-job, real-world work in an ever-changing, time-sensitive, challenging environment.

2433 Nw 24Th St, Lincoln, Ne 68524

As a Project Intern, I learned how Nebraska prepares and responds to disasters from Long-Term Recovery Specialists, Training Specialists, and Planning Specialists. I received hands-on training and work experience on various projects and programs, expanding my knowledge of the state's role and vision in developing a "resilient state built upon inclusive collaboration and communication."• PUBLIC INFORMATION DISSEMINATION: I developed a flood disaster presentation on flood disaster-specific challenges, mitigation, response, and preparedness steps that individuals and families can take to minimize the impact. The objective of this project was to inform the public about floodplains and how to prepare for different situations, such as power outages, flood damage, and the financial challenges they could have.• PROGRAM MANAGEMENT/CERT PROGRAM: My objective was to learn and expand upon the Community Emergency Response Team (CERT) Program and assist the State Citizen Corps Coordinator in promoting it. I assisted with developing the learning material and organizing essential gear given to CERT members, and I trained in CERT's teaching of "Do the greatest good for the greatest number of people."

Omaha, Nebraska, United States

As an Armed Security Officer, I was responsible for securing a campus with three interconnected facilities, ranging from a preschool to offices. I was in charge of the campus's opening and closing process and ensuring security during regular operating hours by utilizing security doors, cameras, foot patrols, car patrols, and escorts to detour internal and external threats to the facility's security and individuals' safety.• REPORTS: During and after an event/incident, my role was to ensure security and safety and keep an accurate record of what transpired for public emergency services and management, as well as for company records and evaluations. I sized up situations and identified the events that transpired beforehand to improve security, maintained a history of events to determine what happened, and developed a timeline.• EMERGENCY EQUIPMENT/SERVICES: As an Armed Security Guard, one of my responsibilities is ensuring the operation and serviceability of equipment such as first aid kits, AED defibrillators, and security doors. In addition to basic handgun training and qualification, I was trained in First Aid/CPR/AED for Adults and Children due to the presence of a gym and preschool on the campus. I was to ensure that the campus had all the equipment available to render the best possible aid as an initial responder.

Bachelor'S Degree, Crisis/Emergency/Disaster Management

Activities and Societies: Marching Maverick, Pep-band, University Band, Rock climbingMinor: Logistics Management (Supply Chain Management).

Associate'S Degree, Mechanical Design Technology

Activities and Societies: Avenue Scholars Foundation

Education record