Deliveries of Power/Sail boats East Coast and Caribbean.US Sailing Keel Instructor - 1994ASA Bareboat Charter Certifications - 1984US Power Squadron - fully certified training - 1995 *Extensive Long Island, Raritan and Sandy Hook Bay Sailing & Racing experienceCertified: Adult CPR, Standard First AidWindsurfer Certified SailorPADI Open Water Certified DiverExtensive Ownership of Hobie, Sunfish, Laser... sail craft experienceSkipper/Instructor in clubs of sailing, docking, anchoring skill sessions for crew trainingF.A.A. Commercial Instrument Pilot

- United Health Group: PMO Program / project management of matrix teams ensuring delivery of multiple Claims business initiatives to stakeholders within adherence to budget, schedule, and scope in WBS. Perform Demand & Resource management with operations to ensure the capacity is allocated and within budget. Strategic process improvements using Six Sigma and management dashboard project reporting providing performance metrics.- MetLife e-Business: Program / project management to deliver stakeholder requirements and support initiatives for health and insurance e-Services. PMO management and implementation within delivery milestones based on WBS. Performed resource/vendor management while ensuring project is within SOW budget. Managed using six sigma methodologies; while controlling the cost of delivery and providing performance metrics with dashboard reporting. Reviewed RFP’s in collaborative stakeholder sessions to establish future project requirements.- J&J: Program / project management to ensure the delivery of several Data Warehouse / MDM / BI projects (8M+) and support initiatives to stakeholders. PMO management and clarity reporting of projects; meeting or exceeding the milestones based on SOWs. Perform resource / vendor management with operations to ensure the capacity is fully allocated and utilized within budget. Execute process improvements, using six sigma, while controlling the cost of delivery and providing performance metrics with dashboard reporting. Review RFP’s within collaborative stakeholder sessions to establish requirements for creation of SOW’s.

- MetLife Investments: return requested to acquire stakeholder requirements and define business solutions for various systems and technology platforms used in the processing of loans. Participate in concept design, development of test cases, and coordination of customer acceptance and provide implementation support. - Wyndham Hotel Group: assessed and defined current and future state business and system processes for the inception phase of a complex customer interactive web project. Led large JRP requirements sessions to define scope and objectives of project based upon both user needs and business requirements. Produced business and user requirements into Vision document, Business Process Flows, Use Cases, and non-functional needs.- MetLife Investments: led an assessment of Workstation(IW) and stakeholder requirements to identify recommendations and map to MOSS/SharePoint capabilities for PMO and business units; for the management of content, information sharing, reporting and business intelligence needs using collaboration workflows. A fundamental taxonomy and governance process was identified and documented.

- Performing feasibility analysis while determining project scope in order to recommend solutions and project strategies for transition of Bank of America brokerage business to Merrill Lynch, a conversion effort of 1.9M client & account data records.- Facilitating JAD sessions with business, marketing and operations stakeholders; focused on delivering data, business and system requirements using structured system development methodology with risk management considerations. - Creating business procedures (SOP’s) and process flow documentation used for the education and support of system and client operational areas in Sharepoint.

-Coordinated the management of project requirements and activities using MS Project; all were developed and delivered on-time and within budget.-Provided ongoing production support, vendor management, error remediation and metrics of daily system operations.-Led team efforts (via JAD’s) with clients; focused on delivering business/system functional, technical, database and quality control testing requirements using structured system development methodology with risk management considerations. Delivered the ideal business solution utilizing an enterprise relational data model architecture resulting in increased productivity and error reduction of 30%. -Identified and improved processes for productivity and implemented standards using Six Sigma that reduced business and system operation costs by up to 90%.-Created business procedures (SOP’s) and UML process documentation used for the education and support of system and client operational areas in Sharepoint.

Sole Proprietor of a successful small business enterprise that utilized all aspects of my managerial and analytical skills. Involved in all aspects of business including daily operations, sales and marketing plans, A/R, A/P, contract negotiations and personnel management. Achieved substantial growth and profitability through proactive target marketing concentrating on property management, municipal and larger corporations. Developed and maintained customer relationships that generated repeat business which increased customer base by 38 percent and produced a profit margin of 31 percent.

Managed and technically supported several Portfolio systems, based on SEC compliance, which process 85% of the enterprise customer account base. Solely responsible for the full life cycle development and enhancement of the Portfolio performance systems that included the design and creation of a logical and physical DB2 data architecture. User liaison for establishing all business, system and testing requirements using Six Sigma methodologies. Managed the outsourcing process of the above systems.

Partnered within a team to develop an open-ended, user defined, property/casualty insurance claims system by utilizing an enterprise wide data model architecture solution, which resulted in increased productivity and error reduction of 20%. Lead business analyst functioning as user liaison coordinating change management of business requirements and acceptance testing for the system. Assumed the responsibility as the DB2 DBA support person on the project for the development and testing environments.

Partnered in the re-architecture of the Cash Management Account (CMA) System which achieved improved customer satisfaction, a 20% increase in clearance (outside) business and a 35% reduction in processing costs. Analyzed, designed, and implemented major functionalities of the VISA and ATM authorization and loans systems. Participated in the development of business requirements, logical/physical DB2 database, detailed functional design and acceptance testing plans.

Extensive hands-on experience in full life-cycle business and system development across multiple industries.