Robert Dulay Email & Phone Number

Illinois, United States

· Manage the operations for a diverse portfolio of 35 shopping malls and open centers, totaling 25M square feet spanning across 18 states.· Strategically formulate, negotiate and oversee national contracts encompassing a wide spectrum of services including janitorial, security, energy procurement, utility billing, trash removal, CMMS, and benchmarking. · Manage the integration of recently acquired properties to ensure a seamless transition.· Plan, oversee, and forecast capital projects spanning 5 to 10-years, each with a cumulative annual budget ranging between $3 - $5 million per property.· Lead a team of Facility Managers, providing training, mentorship, and aligning them with company goals while also fostering individual growth. · Innovated and established Standard Operating Procedures within Facilities, ensuring streamlined operations, improved efficiency and consistency throughout the organization.· Oversee the implementation of essential Environmental, Social, and Governance (ESG) initiatives.· Implemented a new national CMMS preventative maintenance program, including training manuals, becoming the super user for the entire portfolio.

Illinois, United States

· Managed all facility operations including financial oversight, risk management, center aesthetics, customer experience enhancement, contract administration, tenant/landlord construction and redevelopment projects. · Exercised strong financial skills by effectively managing an operational budget of $3 million, overseeing budgets for both operational and capital expenses. · Successfully directed capital projects, strategically allocating annual budgets ranging between $3 - $5 million to support key infrastructure and redevelopment initiatives.· Enforced strict compliance with ADA, State, and Local Municipalities', ensuring the safety of mall patrons and staff throughout construction and operational activities.· Proactively optimized the Building Automation System (BAS) and Energy Management System (EMS) efficiencies through regular audits and adjustments, driving maximum operational efficiency and sustainability. · Led and managed a diverse team encompassing the Engineering Department, Maintenance Department, Housekeeping and Security, fostering a collaborative and efficient work environment.

Elk Grove Village, Illinois, United States

• Managed a range of construction projects, overseeing budgets and resources to ensure timely and cost-effective completion.• Skillfully negotiated contracts with vendors, fostering beneficial partnerships and cost-effective project execution.• Ensured full compliance with regulatory requirements by obtaining permits and certificates of completion, guaranteeing that all projects adhered to legal and safety standards.• Developed and nurtured client relations, leading to long-term partnerships and repeat business.

· Managed an array of complex construction projects, encompassing solar panel installations, kitchen and restaurant remodels, restroom renovations, concrete replacements, installation of a 300-ton unit chiller, and a comprehensive property-wide lighting retrofit to enhance the store's aesthetics and also contribute to its overall energy efficiency and sustainability. · Managed a diverse range of commercial vendor contracts including landscaping, housekeeping, snow removal, HVAC, vertical lifts, fire protection, plumbing, electric, water and gas utility, and Building Automation System (BAS) software, ensuring adherence to terms, cost-effectiveness and seamless service delivery.· Supervised preventive maintenance and repair of all equipment including HVAC systems, escalators, elevators, verma ports, pallet conveyor lifts, all fire protection and detection equipment, and restaurant equipment. Implements an equipment lifecycle strategy, creating a budget-related action plan for enhanced operational efficiency.· As the Startup Project Manager for new IKEA locations in California, Minnesota, and Texas, I ensured the seamless launch of facility operations. · Administered audits at various U.S. IKEA stores as a member of the IKEA Commercial Review Team to ensure compliance with company standards and policies.