Robert East Email & Phone Number

Lakeland, Florida, United States

Florida, United States

Dearborn, Mi

Lead and manage commercial lease product. Develop strategic and tactical actions to support and grow business. Manage ongoing development efforts for integration of commercial lease. Streamline processes related to product.

Dearborn, Mi

Responsible for forecasting and establishing all lease residual values for all Ford and Lincoln vehicles on a quarterly basis. Maintain all department business controls and perform the control self-assessment. Maintain and support various Ford Motor Company and Ford Motor Credit Company sales and leasing programs while collaborating with all assisting departments. Compile risk analyses for senior management on monthly and ad hoc basis.

Dearborn, Mi

Research and analyze all process and quality improvements for an internal dealer information application. Commonize opportunities using the Enterprise Risk Management process and Six Sigma tools. Responsible for maintenance and support of the User Interface and DB2 mainframe data. Initiate and implement process enhancements and efficiencies on a global scale. Participate in the design and testing of enhancements to the application. Coordinate training and development of user guides, as well as publishing communications as needed to communicate process changes. Provide Subject Matter Expert support to internal customers.

Greater Nashville Area, Tn

Provide leadership of dealer services department which includes ensuring a consistent purchase policy within company guidelines, selling the value proposition of the company to dealers while providing “Best in Class” service, supporting internal and external sales to compliment sales activities, monitoring employee performance using applications such as NICE and CentreVu, all while maintaining brand awareness. Utilized self-assessment processes to ensure compliance with company, GAO, and Sarbanes-Oxley standards. Develop, monitor, and implement actions to achieve satisfaction index targets. Train, supervise, and develop a team of analysts through coaching and counseling, training plans, and career development, while nurturing a culture which ensures a sales mindset is maintained. Maintain and manage budget requirements for funding and rate concessions.

Greater Nashville Area, Tn

Direct the activities of representatives for wholesale related tasks and compliance with both company and legal procedures. Utilize self-assessment processes to ensure compliance with company, GAO, and Sarbanes-Oxley standards. Ensure proper collection of interest and flats for assigned regions. Review and approve monthly payments of wholesale incentive and dividends. Maintain awareness of negative risk trends and be proactive in assessing risk. Monitor all wholesale direct flooring batches ensuring correct amount is floored and approved by appropriate authority. Develop, monitor, and implement actions to achieve satisfaction index targets. Train, supervise, and develop a team of analysts through coaching and counseling, training plans, and career development, while nurturing a culture which ensures a sales mindset is maintained.

Greater Nashville Area, Tn

Interact and work with the field sales organization for input, recommendation, and concurrence of the preparation of credit packages to meet dealer needs while ensuring credit integrity. Review, analyze, and decision dealer credit requests and renewals according to company policies and procedures. Maintain strong financial analysis skills through expertise in Tax Returns, CPA Reports, and Financial Statements. Strong knowledge of dealership accounting processes. Manage assigned portfolio, including pro-active identification and evaluation of risk trends and deteriorating conditions. Ensure changes in risk are properly communicated to appropriate authority.

Dallas/Fort Worth Area

Balance and maintain credit losses and delinquency of assigned portfolio. Coach and motivate a customer service team of representatives toward the individual and group goals established. Develop, monitor, and implement actions to achieve satisfaction index targets. Utilized self-assessment processes to ensure compliance with company, GAO, and Sarbanes-Oxley standards. Coach and counsel, develop training plans, and hold regular career development sessions to ensure development of employees. Review, monitor, and provide feedback as necessary.

Master Of Business Administration - Mba, Business Administration

Bachelor Of Science - Bs, Accounting

Associate Of Arts - Aa, Accounting