Robert Eberhardt Email & Phone Number

Santa Cruz, Ca, Us

Satellite Beach, Florida, Us

Providing DevOps, Agile, and cloud guidance to enterprises looking to speed up their adoption of the latest tools and processes.

San Jose, Ca, Us

Santa Clara, California, Us

Worked with the Enterprise Data Hub team to modernize their deployment, scheduling, and provisioning to function in an automated and repeatable framework. Used tools such as Run Deck, Jenkins, and Salt Stack to achieve these goals while improving upon security, documentation, and auditing. Functioned as a problem solver for the software engineers and big-data consumers to find solutions for bottlenecks and the headaches of repetitive and manual tasks. Recommended changes to ownership and authentication of jobs, tasks, and deployments for functionality, reporting, and tracking.

Columbia, Maryland, Us

Supported a full AWS infrastructure providing the largest cloud-based and on-premise email delivery service. Built, maintained, and deployed clusters of application instances across multiple cloud regions offering SMTP and REST API options for customers. Migrated customer application stacks onto a new, multi-tenant, AWS EC2 clustered environment. Designed multiple levels of load balancing. Utilized, reviewed, and added to a code toolset for automation (primarily Python and Bash). Managed and orchestrated configurations using Puppet, Ansible, Docker, Bamboo, and Mercurial. Provisioned and updated monitoring of infrastructure and applications, integrating them with Slack and Atlassian tools. Designed solutions for regular and automated security, patching, and software updates. Served as point of contact for product, development, and support teams for 24x7 support for all customers.

Round Rock, Texas, Us

Cloud cloud cloudy cloud. DevOps.

Mclean, Virginia, Us

Full-stack support of customers’ public and private clouds consisting of EMC storage. Built and supported the Apple iCloud infrastructure worldwide. Maintained useable storage of multiple exabytes. Supported the Mozy backup platform. Utilized SaltStack and CFEngine for system builds as well as operations. Managed traffic and load across over 20 data centers (US and abroad) with multi-layer load balancing. Automated processes and deployments. Built out services competitive to AWS offerings for both compute and storage. Provided Linux operating system support along with related network, storage, and architectural insight. Dealt with monitoring and reporting multiplexed to various customers and SLAs. Worked to maintain SOX and PCI compliance on a quarterly basis. Utilized virtualization within Docker and VMWare to provide platform builds and deployments. Developed automation, processes, and tools to support and streamline infrastructure and code releases.

Bridgewater, Nj, Us

Supported a variety of applications for multiple customers in a global infrastructure. Weblogic, JBoss, and Tomcat running on OEL and RHEL virtual machines for telephony and cloud. Implemented Chef across multiple data centers and platforms to install, scale, and manage thousands of nodes. Programmatically introduced new services and standardized solutions through Chef recipes across a varied enterprise layout. Supported migration of legacy applications and hardware into new standards. Held role as IT approver on newly formed Change Board. Developed new documentation platform layout and hierarchy. Evaluated solutions for automated deployments of code to both lower environments and production using Fabric, Bamboo, and RunDeck. Managed resources and scheduling across multiple time zones in an effort to reduce off-hours coverage. Scripted host data collection with Chef Ohai data to create a system inventory to feed a CMDB. Managed dozens of applications using Tomcat, Weblogic, JBoss, and other middleware.

Philadelphia, Pa, Us

Unix systems administrator and point of contact for network, security, middleware, application deployment and architecture, and other operational concerns. Deployed and supported a wide range of web applications and backend services for various platforms across multiple datacenters in cooperation with an Agile software development organization and rapid release schedules. Worked closely with the network and security team to manage access, balance traffic load, minimize response time, and maintain firewall configurations. Managed cross-platform applications and services integrating front-end web, mobile device, secure proxy and sign-in, database, customer account, and home cable services. Monitored system, application, and middleware performance and availability. Performed production datacenter moves and expansions, ensuring that application availability was maintained. Identified opportunities for automation and streamlining of processes for deployments, testing, and monitoring. Documented and maintained multiple environments for applications providing sequestered areas for development, QA, and load testing, apart from live production systems. Provided 24x7 support for all responsible areas. Managed Akamai configurations for global traffic, site configuration, and data storage. Supported high availability keyed storage systems. Worked with QA teams to ensure proper scaling and capacity planning. Worked with developers and network team to minimize response time for applications available to a customer base of over thirty million. Built and supported various data stores such as Solr, Riak, and Hadoop.

Philadelphia, Pa, Us

Armonk, New York, Ny, Us

Managed enterprises in local and remote datacenters. Supported thousands of physical Unix servers. Performance-tuned and troubleshot system and application performance. Executed datacenter/server moves and migrations. Planned and performed server consolidation, upgrades, domaining, and virtualization. Enacted patch management. Installed/maintained enterprise-wide backup platforms. Ensured security compliance and auditing. Performed name service consolidation, moves, and restructures. Monitored operating system, hardware, and applications. Developed scripted solutions to automate administrative tasks, monitor and generate reports, and migrate legacy tools into newer systems. Installed console logging framework for remote access and monitoring. Managed hardware break/fix. Installed, configured, and supported third party middleware, system tools, and database software. Installed, maintained, and provided troubleshooting of clustered and load-balanced WebSphere applications. Ensured cross-training among team to allow for full backup support. Managed and delegated tasks to team and off-hours groups. Supported systems through 24x7 oncall coverage. Drafted architecture designs and proposals for server upgrades, consolidation, and new application rollout. Designed and supported disaster recovery and high-availability environments with RAID, backups, alternate boot devices, clustering, and cross-datacenter disaster recovery architectures. Ensured 99.999% uptime and adherence to all SLA and TTR agreements. Documented standards as well as individual server configuration for recovery as well as support. Provided standardized documentation of server, software, application changes, and troubleshooting records to resolving future system issues. Installed, configured, and maintained SAN and NAS. Performed network configuration and troubleshooting to resolve issues with individual servers as well as clusters and load-balanced architectures.

Mechanical Engineering, Computer Engineering

Mathematics And Computer Science

High School