Senior Software Engineer
Designed & implemented software of internal company business processes. Worked collaboratively with Software Engineers in San Francisco, Los Angeles, and Honolulu using Microsoft Teams. Designed and administered company databases over the company intranet. Worked with IT Department providing technical support as needed.Provided assistance with claim status, eligibility, and Pre-Auth requests. Assisted with the indexing of files to make them searchable. Used Zelis Docs/Redcard, Team Support, Smart Data Solutions/Quick Claim, and BASYS XG & Classic. Provided assistance with Medical, Pharmacy, and Vision claims at Pacific Southwest Administrators (PSWA - Insurance provider).