Robert Elder Email & Phone Number

San Francisco Bay Area

SAP systems Administrator/Engineer building, configuring and administering SAP Business Objects BI and Data Services systems. Systems are built in clusters on multiple tiers.Data Services includes Data Quality Management package running Real Time Services and RFC connections. This is in support of internal business developers and users.

Responsible for a full service IT department with 10 direct reports. Team provided project management, desktop and web application development, MIS reporting, database development, and server/desktop support. Development technologies supported included NET, PowerBuilder, VB, MS Access, FOCUS, Oracle, Sybase and SQL Server. Operating systems supported were.

• Sr. Staff, IT: NT Systems Administrator 1999 – 2006Team leader responsible for coordinating day-to-day support and administration of a nationwide NT domain with 250+ users and 12 NT servers in several locations.
• Operating systems supported were XP, Windows 2003 and Linux
• Involved with two major migrations: NT 3.51 to 4.0, then to Windows 2003 and XP
• Led team in the migration from NT domain to Active Directory. This included the build out of our team’s “Organizational Unit” (OU) in Schwab’s Active Directory
• Maintained user profiles and computer resources in Microsoft Active Directory
• Designed an “Alert” console to monitor servers and system processes

Served on a project team for key client, San Diego Gas and Electric. Responsible for hardware, OS and backup support of 40 Novell 4.11 file and print servers and 40 NT Exchange, Web, application and SQL servers for 2500 users in multiple locations.Environment: Compaq; Token Ring; TCP/IP, DHCP, WINS, DNS; IPX/SPX; IBM MVS; NT 4.0; Novell 4.11; OS2;