Bob Murphy work email
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Bob Murphy personal email
Organized, enthusiastic Customer Support, and Desktop Support/Telephone Help Desk person with demonstrated success at solving problems and multi-taskingAble to work both independently and as part of a teamSkilled at working with users at all levels within an organizationRecognized for delivering exceptional hardware and software support and customer serviceReceived multiple awards for excellent job performanceSpecialtiesHelp Desk Support, Desktop Support, Customer Service, User Interaction, Customer Relationship Management, Technical Support, IT Support, Remote Support, Troubleshooting, Removed Viruses, Call Center, Internal Support, External Support, Training, Inbound Sales, Commission Sales, Retails, Windows, Microsoft Office, Apple
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Sharps And Rx TechnicianStericycle Feb 2013 - Jun 2020Boston, Dedham And South Weymouth MaManaged the exchange of Sharps and Pharmaceutical containers in multiple major medical facilities Coordinated the exchange, collection, shipping, and inventory of Sharps containersEngaged in frequent interaction with all hospital personnel, including managers, doctors, nurses, environmental staff, and patients, while maintaining high level of professionalism, following safety requirements, and ensuring patient confidentiality
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Retail Sales ConsultantAt&T Mobility Oct 2011 - Aug 2012Managed all administrative aspects of sale, including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing completed ordersProvided efficient, courteous customer services and assistance in all aspects of product offerings and services -
Retail MerchandiserPlant Essentials, Inc. Apr 2011 - Jul 2011AbingtonCreated and built displays intended to attract customers to purchase flowers at local home improvement storeIn charge of monitoring and stocking displays in all weather conditions and maintaining health of flowers on displays
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Desktop Support SpecialistVolunteer Jan 2009 - Dec 2010Norwell, MaProvided in-person, phone, and remote desktop support services for family, friends, and neighbors Diagnosed and repaired software and hardware issues on desktops, laptops, Macs, printers, routers, and switchesResolved end-user issues including: detection and removal of viruses, clean re-installations of Windows, and guided users on decisions regarding software packages and shareware optionsActively followed and researched current trends relating to Macs and PCs
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Remote Support SpecialistHiwired Oct 2007 - Nov 2008Needham, MaHandled and resolved web and telephone based support for HiWired subscribers in a professional, timely, and efficient manner while providing customers with outstanding support experienceDemonstrated understanding of past and present technology, service issues, and use of best practice resolution approaches Demonstrated intermediate problem diagnostic, resolution, and relationship development skills in all situations Effectively met service delivery goals while providing quality subscriber experiences -
ContractorRehabbed A Two Family Oct 2006 - Jul 2007Wollaston, Ma
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It Help Desk SupportClean Harbors, Norwell, Ma Jun 2006 - Oct 2006Norwell, MaIdentified specific nature of the user’s difficulties and provided effective responses to their solutionRemotely diagnosed and corrected software, hardware, and connectivity issues in Windows 2000 Pro and Windows XP Supported clients in United States, Canada and Puerto Rico and re-directed calls to appropriate IT staff as necessaryMaintained solid problem solving skills, including ability to visualize a problem or situation and think abstractly to solve it
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It 2Nd Level Desktop & Helpdesk SupportReed Business Information Dec 1998 - Oct 2005Waltham, MaResolved PC, Laptop, Software, Network, and Hardware issues, by providing timely and accurate solutions in a fast paced, highly stressful environment, while attaining high degree of customer satisfaction Supported over 400 remote and local end-user clients, including VP’s, directors, and executivesConducted trainings on ACT 4, ACT 5, Mac OS 9, Windows 2000, and New Hire OrientationConfigured and set-up over 300 Laptops for remote end-users and over 800 Desktops for on-site end-users -
Pc Support Help Desk, Senior Support SpecialistEntex 1997 - 1998North Andover, MaProvided technical support for all users at Putnam Investment up to the level of Managing DirectorsActed as Support Liaison for Putnam's Quincy and Braintree locationsProvided in-depth support for operating systems Windows NT 3.5 and 4.0, Windows 95, Windows 3.1 and Work at Home users that use CompuServe dial up and Image Work Stations Responsible for administering 40 Novell 3.51 servers in addition to supporting NT domain Possessed full administrative rights for CcMail to create and delete both users and mail lists, and to perform mail movesProvided software support for proprietary applications and shrink-wrap applications
Bob Murphy Skills
Bob Murphy Education Details
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Marketing
Frequently Asked Questions about Bob Murphy
What is Bob Murphy's role at the current company?
Bob Murphy's current role is Retired.
What is Bob Murphy's email address?
Bob Murphy's email address is rm****@****ast.net
What schools did Bob Murphy attend?
Bob Murphy attended Stonehill College.
What skills is Bob Murphy known for?
Bob Murphy has skills like Technical Support, Troubleshooting, Help Desk Support, Hardware, Windows, Call Centers, Crm, Training, Customer Service, Microsoft Office, Sales, Networking.
Not the Bob Murphy you were looking for?
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2tdameritrade.com, tdameritrade.com -
Bob Murphy
Beverly Hills, Ca4gmail.com, participantmedia.com, participantproductions.com, participantmedia.com5 +131055XXXXX
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Bob Murphy
Los Altos, Ca4hotmail.com, ga.com, panasas.com, weka.io -
3gmail.com, valuamerica.com, valuamerica.com2 +141249XXXXX
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Bob Murphy
Independent Board Director | Board Advisor | Ibm Chief Procurement Officer (Ret.) | Supplychain Executive | Procurement And Supply Chain Transformation | Business Processoutsourcing |Cary, Nc
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