Bob Wyatt Email & Phone Number

Microsoft's new power platform has opened up a new chapter in my career.Their collection of products has helped me to address many departmental issues by deploying mobile applications linked to various data connections. Delivery of collected data to the teams has been extremely helpful in supporting day to day processes.

Livonia, Mi, Us

I wear many hats. Most of us do. One of my responsibilities includes participation in our Work Based Learning Program where we provide real work opportunities to High School students. These young people have proven to be dedicated and driven, showing maturity beyond their years. It is truly my honor to be a part of their transition from High School into the working world.

Livonia, Mi, Us

Project Lead for:Company wide Cisco VOIP implementation for 1800 users in multiple locations.Company wide Office 365 Implementation upgraded from Office 2007 on-premises environmentPeopleSoft IBM Server Hardware upgrade Various greenfield site network infrastructure build outs

Troy, Michigan, Us

MSSC, a division of Mitsubishi Steel Mfg Co., LtdActed as Project Lead/Architect on the following projects: Engineering Software Licensing migration for CAD products PLM Data transfer into web based Data Repository built in SharePoint 2007.  End user data migration, share drives to a new Hyper-V based solution. Authored and maintained a complete set of corporate level company policies and procedures  Assorted SharePoint 2010 business solutions including Companywide corporate Intranet  Complete Setup of a Greenfield Site including WAN, LAN, Data Center, Copiers and Printers Contracted complete MPLS based Avaya VOIP Telephone system End User migration for Customer Portals: COVISINT, GM Supply Power, VW, Toyota, Honda Disaster recovery/business continuity controls and guidelines.  Data Center Duties: Servers, Hyper V, Server 2008, Backup Exec Products 2010-2013Provided support for: Email Duties :Microsoft Exchange 2010 / Lync 2010 Dashboard / Email Archive/Spam Filtering First and second level hardware, software, technical support as required at all locations

Troy, Michigan, Us

 Provided first, second level support for 700 end users in 8 locations with a team of four. Led Continuous Improvement team to top of company’s functional groups 2005-2007. “ArvinMeritor LVS Best of the Best Functional support team” Cut licensing and functional support expenses by 20 percent per year. Realigned support functions to cover more sites without increasing headcount. Used effective re-deployment of resources to avoid unnecessary new equipment costs. Weekly roadblock meetings held to discuss open issues; decreased open requests, improved customer satisfaction. Set up suggestion system and recognized top “suggesters” to encourage participation. Leveraged Web Presence to provide end users many “one click” solutions to common issues.

Auburn Hills, Michigan, Us

Meritor WABCO is a joint Venture between ArvinMeritor and American Standard. I worked as the network administrator responsible for the Troy Place Office on 16 Mile in Troy as well as the Manufacturing facility in Hebron Kentucky

Detroit, Michigan, Us

1999–2001 National Tech Team Assigned to ArvinMeritor Troy, MICall Center Technician