Robert Andrews Email & Phone Number

Kent Town, South Australia

Providing ICT managed services and consulting. Designing, building and supporting IT infrastructure that reliably supports and enables your organisation.

Adelaide, Australia

Commenced my own business to provide consulting services to bring my skills and knowlege to small business.Provisioning, management and support of IT&C infrastucture including networks, servers, workstations and communications equipment.End user IT support and training.Development of business continuity strategies,Manage internet visibility including: - Creation and management Social Media sites. - Website design, upgrading and monitoring. In particular… Show more Commenced my own business to provide consulting services to bring my skills and knowlege to small business.Provisioning, management and support of IT&C infrastucture including networks, servers, workstations and communications equipment.End user IT support and training.Development of business continuity strategies,Manage internet visibility including: - Creation and management Social Media sites. - Website design, upgrading and monitoring. In particular making web sites mobile friendly. - Configuration and management of internet hosting, associated web sites and email accounts.Research and trial new technologies.Training needs analysis, preparation on training materials and delivery. Specialising in creating of internet based learning systems. Show less

Adelaide

Installation and maintenance of computer and IT systems including servers, desktops, laptops, tablets, printers, photocopiers, IP phone system and mobile phones.Member of the Plug-in project team. The Plug-in is an innovative community connecting older people and industry. - Develop business model and pitch at a 12 week Venture Dorm program through Flinders University- Creation of specifications for a CRM to manage the community. - Evaluation of tenders for CRM and final… Show more Installation and maintenance of computer and IT systems including servers, desktops, laptops, tablets, printers, photocopiers, IP phone system and mobile phones.Member of the Plug-in project team. The Plug-in is an innovative community connecting older people and industry. - Develop business model and pitch at a 12 week Venture Dorm program through Flinders University- Creation of specifications for a CRM to manage the community. - Evaluation of tenders for CRM and final selection of successful supplier.Manage COTA social media sites focussing on increasing community engagementCreate content for and maintain COTA SA, The Plug-in and ZestFest websitesLiaise with contributors to prepare online newsletters, bulletins and magazines and bulk email to 5500 members and website subscribersHelpdesk service and one-on-one training to management, staff and volunteersProvide database expertise, including creation, maintenance, querying and reportingCreate and maintain standard operating procedures for internal IT systemsAdvise on equipment requirements, obtain quotes from appropriate supplier and purchase.Create budget for IT expenditure.Oversee backup and restoration of files Show less

Adelaide, Australia

Manage the IT&C infrastucture including Windows servers and workstations, Apple iMac's, iPad's, mobile phones, network and other hardware.End user support.Develop and maintain company websites.Create and manage social media channels.Manager internet marketing campaigns using social media, email marketing and promotional web sites.

Adelaide

Formed Axion Australia Pty Ltd with 3 other partners to develop customised customer management solutions. The focus then shifted to the development of a the 4TQ range of business process documentation and management tools.Provide front-line customer support and troubleshoot issues in complex environments including large intranets, Citrix, MS Terminal Server, and virtual servers.Develop MS-Office templates to extract data from the 4TQ system and format the output to customer… Show more Formed Axion Australia Pty Ltd with 3 other partners to develop customised customer management solutions. The focus then shifted to the development of a the 4TQ range of business process documentation and management tools.Provide front-line customer support and troubleshoot issues in complex environments including large intranets, Citrix, MS Terminal Server, and virtual servers.Develop MS-Office templates to extract data from the 4TQ system and format the output to customer specifications.Test 4TQ software changes and manage the version update process. Build 4TQ software installation packages.Test compatilibty of 4TQ software with Microsoft Office and Windows updates.Investigate and test new technologies for inclusion in the 4TQ product range.Build 4TQ software installation packages.Create specifications for IT infrastructure and software based on analysis of customer requirements.Install and provide technical support for networks, servers and workstations on customer premises.Manage the design, development, implementation and support of custom software. Show less

Adelaide, Australia

Lead the Special Projects team to design, development and implement a prototype system to combine and replace a number of existing mainframe system:Design and develop a PC based reporting system to combine statistics from various mainframe systems into an intranet based reported system which was implemented nationallyProvide support for PC and mainframe systems

Adelaide, Australia

Preparation of accurate forecasts for the growth of telephone services and related equipment.Manage the implementation of marketing strategies and introduction of new products. Highlight was the introduction of the regional 000 Service.

Bachelor Of Science (B.Sc.), Computer Science And Mathematical Statistics

Activities and Societies: President University Car Club Specialised in compiler design.

Certifiate Iv, Training And Assessment

1. designing and developing learning programs 2. developing assessment tools 3. facilitating individual and group-based learning 4..