Bob Fellows Email & Phone Number

Company role includes maintenance of IT services for businesses throughout the Charlotte region, including patch maintenance, security auditing and management, technical troubleshooting and resolution. Also provides recommendations for IT advancement and consultation for areas in which services and IT elements can be implemented or improved to better serve.

Arlington, Virginia, US

• Regularly trained and completed relevant coursework to maintain proficiency on the job. Trusted to work with multiple highly sensitive Department of Defense operational networks, sometimes involving self-motivated solo.
• Six years of in depth experience working as a systems and network administrator with Windows active directory, help desk management, desktop support, and some network analysis with both project manager and team member.
• Received multiple achievement recognitions working as a systems administrator for three separate local area networks during five overseas tours with the military.
• Maintained and operated all layers of networking equipment and computer systems valued at over one million dollars.
• Experienced in proactively resolving complex networking and information technology related issues in a high stress environment.
• Familiar with most enterprise level IT applications, including Microsoft Office, Windows operating systems, and internal web based tracking or collaboration tools such as Remedy, SharePoint, and Web Information.