 Promotion: Progressed from a supporting role to cross-functionally managing marketing promotional program and all communication with key stakeholders. Manage KPI reporting for the national sales force: Provide monthly updates utilizing company data sources to indicate performance vs the aligned KPI targets. Work with the management team to calculate and determine KPI targeting and creating planning files. Provide follow-up, support and explanation of calculation methodology if any questions or concerns arise with the reporting. Marketing Promotional Program Management: Coordinate sales force initiatives between marketing and sales management teams. Evaluate the effectiveness of the plans put in place. Territory Administration & Optimization: Develop an optimization plan for all field sales territories. Manage territory optimization to support new hires and the creation of new territories or the re-alignment of existing territories utilizing AlignStar database. Utilize Seibel database to assign accounts, create stores & chains and territory management. Marketing Data Analysis: Conduct Marketing performance reports in multiple systems such as SAP, Gateway 360, and STARS.

 Promotion: Progressed from an associate role to a lead role in supporting the sales force. Providing data and insight to assist the national sales team in achieving their initiatives.  JTI-USA’s CARE Award recipient for 2015. Inventory Planning & Supervision: Manage nationwide inventory. Share weekly SAP volume with MSAi in order to receive weekly industry performance sales reporting. Industry Performance Reporting: Administer reporting on various sales performances vital to the Field Sales Force (i.e. new distribution reporting, regional MSAi volume reporting, potential new store lists, distributor and chain performance reports.) Field Sales Force Support: Generate and distribute all communications targeted for JTI Direct Accounts and the Field Sales Force. Execute multiple sales territory visits across the country each year to ensure sales quality and company procedures. Manage incidents sent to the Functional Team in Seibel providing prompt and accurate resolution. Determine and finalize Direct Account quarterly incentive payments and collaborate with Finance to ensure volume and dollar amounts are issued.

Sales Operations: Analysis & Reporting Coordinate and produce MSAi volume reports to over 50 Sales Representatives in Gateway 360 database. Create Quarterly Sales Analysis reports and provide accounting department with Sales incentive payments amounts. Generate Quarterly Analysis of 250 direct accounts comparing volume vs. previous period, vs. previous year, graphing all sales trends. Logistics: Inventory management & Planning Manage nationwide inventory.  Create Inventory management report and confer with Quality Assurance Manager bi-weekly to discuss inventory and distribute to Marketing Management team. Generate the planning and forecasting for incoming inventory. Customer Service: Team Lead  Coach and train new Customer Service personnel.

 Performed monthly batch comparison analysis to ensure warehouses are properly rotating product. Processed month-end closing reconciliation reports.  Updated, monitored and distributed Sales Volume report daily.  Tracked and managed warehouse charges by executing and reviewing various monthly reports.  Delivered monthly reverse logistics reports detailing all returns received including RSM comments and analysis. Maintained excellent communication and relationships with our customers and freight companies.

 Researched and compiled information on real estate properties to determine flood hazard status. Monitored orders and maintained communication with clients to assure accurate information was obtained. Contributed to reducing daily volume of all open and un-researched orders

 Contacted potential customers by phone and generated sales.  Met between 120% and 150% of quota every month.  Required to be completely proactive in generating sales, demanding creativity and imagination.