Robert Joyce Email & Phone Number

• Providing thought leadership, technology consulting, and creative insights to help identify, clarify, and resolve complex technical issues critical to clients’ strategic success. 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:
• Leadership of Web and Mobile Application Development Teams
• Agile Scrum Transformations and Cross-Functional Teams
• High Performance Team Creation and Mentoring/Coaching
• Continuous Integration & Continual Delivery Strategies (CI/CD)
• Global IT Outsourcing and Shared Services Implementation

Bellevue, Washington, US

• Led a team at a large retailer (bath, lotions, fragrances and candles) to migrate the DevOps function from another vendor
• Built the 3 member DevOps team to fulfill all requirements
• Led the creation of the Azure based Jenkins Build & Deploy process for client
• Migrated the site Build/Deploy process and all site monitoring work to the DevOps team
• Created an on-demand Build/Deploy capability that saved the organization $1.5M and provided improved time-to-market for new features and defect fix deployment
• Defined the client site Build/Deploy workflows into a consistent baseline used to enhance all future improvements Tech: Jenkins, React, SaaS, Salesforce SFCC, Azure, IAC, Node.js

Atlanta, GA, US

• Delivery Manager at Cox Automotive
• Led 2 teams (strategic & tactical) at Cox Automotive with onshore & offshore members to re-architect and modernize the DealShield.com application suite which supports the Manheim Auto Auction business and associated.
• 30 cross functional team members consisting of Dev, QA, SRE, TA & Scrum Master
• Defined the teams, high level architecture and the development tools and processes
• Re-architected and migrated legacy systems to modern, scalable platforms
• Implemented microservices-based solutions to enhance system modularity, scalability, and resilience

• Providing thought leadership, technology consulting, and creative insights to help identify, clarify, and resolve complex technical issues critical to clients’ strategic success. 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:
• Leadership of Web and Mobile Application Development Teams
• Agile Scrum Transformations and Cross-Functional Teams
• High Performance Team Creation and Mentoring/Coaching
• Continuous Integration & Continual Delivery Strategies (CI/CD)
• Global IT Outsourcing and Shared Services Implementation 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐀𝐬𝐬𝐢𝐠𝐧𝐦𝐞𝐧𝐭𝐬:Jan 2020 – Mar 2020 - DataSherpas at Turner Broadcasting

Westchester, Illinois, US

• Leadership of Academic Tools & Utilities technology teams to develop products for the Follett Discover product suite. Follett Discover enables students and faculty to find, purchase and access learning materials to.
• VPC
• Cloud Formation
• S3
• Route 53
• CloudFront

• Providing thought leadership, technology management consulting, and creative insights to help identify, clarify, and resolve complex technical issues critical to clients’ strategic success.
• Interim leadership VP/CTO
• Project architecture design and implementation
• Agile Scrum implementation expertise
• Vendor fixed price competitive bidding
• Troubled project turnaround expertise

Southfield, MI, US

• Leadership of technology teams to deliver all promotions and loyalty products for HelloWorld's largest account - Coca Cola. Led the development that provides dozens of marketing solutions per month via microsite.
• Leadership of Project Management, QA, Interface Development and Software Engineering teams
• Implemented Agile methods to improve quality and reduce time to market by 35%
• Increased team output by 27% and reduced defects by 36% enabling record client satisfaction levels
• Led the teams developing and managing the MyCokeRewards.com catalog manager, prizing and rewards redemption platform Technologies: AngularJS, MongoDB, Java, REST, MS SQL Server

Troy, Michigan, US

• Client: ANPI Zone (2012 - 2013) Location: Southfield, MI Provided project leadership for client to develop a hosted business phone system that integrates ecommerce, provisioning, fulfillment, VoIP phone system, billing.
• Led multi-vendor team in implementation of a cutting edge telecommunications system
• Implemented Agile methodologies across vendors to standardize and coordinate integration effortsTechnologies: WordPress, PHP, REST API =Client: Johnson & Johnson Ethicon (2011 – 2012) Location: Raritan, NJ & Blue Ash.
• Global release of Ethicon.com and mobile site
• Led onshore/offshore development & QA teams
• Implemented Scrum methodology that improved quality and release predictability

US

• Executive leadership of the entire technology organization at Thomson Gale (now Cengage Learning), a world leader in online publishing for academic scholars, researchers and business professionals. Reported to the Gale.
• Led the implementation of a SOA content delivery platform that enabled a 50% growth in digital revenue while reducing costs by 35%
• Implemented Agile development methodology that improved quality and reduced time-to-market
• Established vendor competition model that reduced development and QA costs by 45% annually
• Incorporated open-source software resulting in significant reduction of product development efforts

Toronto, ON, CA

• Leadership of a multi-site (Rochester, NY/Eagan, MN) software engineering team supplying content management and editorial tools for the creation of Westlaw content.
• Managed multi-million dollar operational budget
• Implemented RUP development methodology that improved product quality and reduced time-to-market.

Bridgewater, NJ, US

Conceptualized and developed a sales force automation (SFA) application for Global Vision Care sales staff. The SFA app synchronized the corporate database with remote field reps laptops and provided up to date sales information. Product enabled a 35% sales growth with no additional staff.