Robert Forst/ C.F.C Email and Phone Number

Franchise Development Services. Evaluation, Policies & Procedures, Legal Work, Systems Development, Marketing Stategies, Digital Media, and Franchise Management Services. 502-213-0884 Office

Full Franchise development Services., Franchise Development group specializes in launching small, medium sized business into national franchise models. We complete all process including, evaluation, policies and procedures, legal, system development, trade mark registration, marketing strategies, area demographics, back office support, site analysis, franchisee management, unit growth brokerage and complete franchisor / franchisee support systems. " Don't Work Your Business- Grow Your Business."

Forst Business Brokers specialize in managing the processes involved in the sale of small business for small business people looking to transition to the next stages of their lives. We specialize in the sale of franchise based businesses. Because we are also a franchise consulting and development company we completely understand the good, bad, and ugly parts of owning and thus, selling a franchise model to the right future owner. Franchise businesses sales are our specialty.

· Represent 350+ franchisors · Independent franchise broker to put investors with franchises. · Developed consultation process to assist investors in making decisions toward franchise of their choosing. · Worked hand in hand with corporate management of franchisors on corporate structure and policies that would affect franchisee's.

Operations/Sales Consultant

· Responsible for development of operations plan for company to move to retail, Independent Contractor, Franchise model. · Implemented procedures and policy for company LTL product. · Worked hand in hand with president and C.O.O. to expand company away from wholesale only operator to more retail client base. · Developed sales training products for new sales people. · Marketed cargo services to client locally, nationally, and worldwide. · Created compensation model for IC, Franchise models for expansion into the retail market. · Evaluation of forwarder market and compared M2 model to competing models for market expansion, operations and sales.

Operations analysis, sales cycle consulting, I.T. Improvement operations.

Responsible for start-up of freight forwarding operation, daily operations, sales development, management of operation. Responsible for development, implementation, and follow through on ground floor start up of business and its customer base. Local co-owner of AIT Worldwide Logistics Franchise Sold business after building business to $3.6 million over 6 years Responsible for all international import, export, brokerage as well as domestic forwarding including contracts with vendors operations and sales. Responsible for A/P, A/R, Human Resources, Payroll, Collections, etc. Ensured all corporate policies for accounting, quality, operational procedures, and FAA/TSA compliance. Recertified by FAA for hazardous materials compliance, inspection 6/2003, 97% score. Full understanding of budgets, P&L, accounting, and business ownership attained in this position. Rounded out my business skills in this position. Acted as freight forwarder for customer base. Ensured 100% customer satisfaction attained. Built customer base by 500% in year one and from zero to three plus $ million in four years. Developed warehousing products grew from 40 skids to 4500 skid in two years, national electronic level customers. Dell, HP, Viewsonic, Apple, HP, etc. Warehousing business built to 130,000 square feet of product.

local franchise Responsible for complete management of all sales and operations personnel. Responsible for P&L, margins, costs, human resources, and contract compliance for all contracts with Landstar Corporate. Restructured marketing force incentive and sales marketing strategies. Managed and restructured operations staff and technological tools to meet customer's needs and business requirements. Managed day to day quality, costs, and business strategies of areas business. Worked hand and hand with corporate national account programs. Operated the business as VP and partner in this business. Managed complete sales and operations services including: Expedited Trucking, Air Charter, Domestic and International Freight forwarding, Third Party Logistics, Ocean Container, Heavyweight Bulk, Specialized Packing/Packaging Services, Driver Recruitment Services, and International Import/Export Finance Services.

Complete management of four Airborne Express logistics operations with combined 82,000 square feet of facility operations. Effective integration of Airborne and customer warehouse operation. Direction of 160 staff members as well as 14 managers and supervisors to obtain objectives. Responsible for fleet, service, quality assurance and image compliance for 108 local, LTL and daily line haul vehicles. Responsible for budgets, service, cost control, productivity, sales growth for territory, customer and national account maintenance, human resources, accounts payable, staff training and development and payroll. Act as consultant and manager of new business start up processes involving 3PL providers, warehouse operations and national account set up processes. FAA/DOT/OSHA specialist. Hazardous material specialist 16 consecutive years. (Training is current.) 95 % + scores 16 consecutive years. Responsible for all components of quality of service (ISO9000) standards. Operations under my control consistently rank in top three operations of their size in United States. First operation in USA to score perfect 100% score on customer service satisfaction surveys. Profit increase of 485% over last 5 years. All listed responsibilities plus those duties listed as Station Service/Operations

Operations Management

Direction of all personnel, contractor managers, ten contractor supervisors, four staff supervisor, three sales representatives and all hourly staff members. Development, supervision, and implementation of all corporate programs, policies, technical systems and objectives to all areas of the operations. Proven ability to make important decisions that have increased productivity, efficiency and total quality of the operation. Responsible for service and cost control of four million domestic and international shipment transactions annually. Acted as foreman of new 32,000 square foot operations/customer service facility. Controlled operation budget of $4.1 million annually. Controlled $42 in sales revenue annually. First operation in USA to score perfect 100 % on O.S.H.A. safety audits.

Supervision of second shift staff members. Responsible for inventory control and customer service. Responsible for training of new personnel. Worked full time in this position while completing college education.

Promoted to position of Director of Service for new National Account, IBM. Directed both Airborne and contracted personnel, including thirty two contracted drivers and six office staff members.

Responsible for Customer invoicing, service and billing. Acted as freight forwarder. Airline/trucker negotiations and relationships and pricing were most critical in this position. Responsible for insurance of FAA & IATA compliance on all airline/trucking movements.