Experienced information technology professional with a track record of successfully delivering a wide range of managed services to customers. Proficient in networking, cloud computing, data management, security, help desk support, collaboration and productivity tools, software development, and website development. Proven ability to troubleshoot and resolve technical issues efficiently and effectively. Dedicated to providing top-notch customer service and driving business success through the strategic use of technology.

As a project manager, I led a team of four software developers in the development of three products: Inter-Flex, an enterprise resource planning (ERP) system written in DBL and running on TSX-32; TRACS, an enterprise resource planning system (ERP) written in C and running on Linux; and VLICS, a remote inventory management system written in Visual Basic and running on Windows. I gathered requirements from customers to design new software features, worked with my team to implement those features, and ensured that they were delivered on time and on budget. My strong communication and leadership skills allowed me to effectively manage my team and deliver successful projects.

As a software developer, I worked on an enterprise resource planning (ERP) system called Inter-Flex. This system was written in the DBL programming language and ran on the TSX-32 operating system. It included modules for accounts payable, accounts receivable, fixed assets, general ledger, inventory control, order processing, payroll, and purchasing. My responsibilities included coding, testing, debugging, and documenting programs for the system. In addition to my programming duties, I was also responsible for the installation and maintenance of Inter-Flex at client sites, as well as providing technical support to clients who used the system.