Robert Franks Email & Phone Number

Nokesville, Virginia, US

Business Analyst and Support Specialist assisting NY Dept. of Labor Pandemic Unemployment Insurance claimants.Remote access and phone support via NY DOL secure VMWare connection to IBM Mainframe to access claimants personal data and history.Follow strict government procedures, rules and regulations and relay guidance to claimants with empathy.Rapid problem.

Restless, retired Account Manager looking to get back in the race!

• Management consulting and rep training on methods for achieving organic growth outside historical verticals.
• Created lead generation and aligned enhanced incentive programs resulting in increased sales engagement.
• Established and directed partner engagements. Identified and enhanced relationships with key personnel and adoption of channel initiatives/programs. Proactively assessed needs on an ongoing basis.

Clearwater, Florida, US

• Responsible for sales of all Tech Data products and services to customers in Texas, Oklahoma, Louisiana and Arkansas.
• Championed growth of under performing Tech Data accounts in territory resulting in top 5, or better, monthly/quarterly company- wide ranking for growth.
• Consistently achieved > 125% of profit margin quota.
• Managed and directed Tech Data business unit resources to achieve substantial YOY growth in target vendor lines resulting in several partners, receiving “Partner of the Year” awards form vendors.
• Ranked number 1 in field for Tech Data e-Business value-add engagement program growth.
• Ranked 7th nationally in quarterly vendor and customer meetings.

San Diego, CA, US

• Recruited vendor companies and formed strategic partnerships with resellers on their behalf.
• Analyzed current approach against the strategies of key competitors, industry best practices, and performed gap analysis.
• Increased sales and gained competitive advantage through a combination of industry research, analysis, consulting, marketing communications and media publishing services.
• Consulted with technology companies to conceptualize and develop integrated sales, marketing and channel strategy. Helped others validate/enhance an existing strategy.

Armonk, New York, NY, US

• Consistently exceeded quarterly and annual quotas.
• Increased revenue, in constricting vertical, by leveraging complimentary partner relationships to create holistic solution.
• Directed IBM resources to augment VAR technical skill set resulting in creative end- user solution offerings.
• Identified new revenue streams for Partners through creating and executing outbound marketing and sales campaigns.
• Created personal IBM network, communicated and sold internally on behalf of customers, resulting in manager receiving Manager of the Year award.

Houston, TX, US

Austin, Texas, US

National Account Manager for Verizon

Bs, Political Science, Economics

And Certifications