Robert Fraser work email
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Robert Fraser personal email
I am a skilled Leader in Information Technology systems as well as Client Facing activities in the small customer venue as well as large BPO spaces with globally recognized brands. Accomplished communication skills directed at C level audiences as well as tactical IT and business owners. Proven track record of team building/restructuring, with direct reports from 10-120 members, in both leadership roles as well as tactical duties. Functions well in both core IT duties as well as the strategic arena. 14 + year’s experience in IT. Proven track record of bringing challenging projects in on time and on budget. Primary specialty in last ten years is work from home remote model and systems. Currently looking for placement in an IT tech firm that is either established or one kicking down the door to innovation.Specialties over last 14 years:• Team Leadership/Building/Restructuring• Skilled Team Mentor• Executive communication• Project Planning and Execution• New Project launch• Dept. Restructuring• Process Improvement based in Six Sigma• Skilled working with high visibility clients• Issue remediation/triage and proactive process improvement• Extremely adaptable to changing conditions/clients• Diverse knowledge of networks, telephony, desktop technologies and core infrastructure of large enterprises• Efficiency Improvement• Skilled document/process creation• Bridging the gap between the business and IT groups
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It Freelance ConsultingSelf-Employed Jun 2020 - PresentCharlottetown, Prince Edward Island, Canada
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Executive Director - Information Technology OperationsTeletech Dec 2015 - PresentPrince Edward Island, CanadaI am a skilled Leader in Information Technology systems as well as Client Facing activities in the small customer venue as well as large BPO spaces with globally recognized brands. Accomplished communication skills directed at C level audiences as well as tactical IT and business owners. Proven track record of team building/restructuring, with direct reports from 150-280 members, in both leadership roles as well as tactical duties. Functions well in both core IT duties as well as the strategic arena. 15 + years’ experience in IT. Proven track record of bringing challenging projects in on time and on budget.Specialties:• Team Leadership/Building/Restructuring• Skilled Team Mentor• Executive communication• Project Planning and Execution• New Project launch• Dept. Restructuring• Process Improvement based in Six Sigma• Skilled working with high visibility clients• Issue remediation/triage and proactive process improvement• Extremely adaptable to changing conditions/clients• Diverse knowledge of networks, telephony, desktop technologies and core infrastructure of large enterprises• Efficiency Improvement• Skilled document/process creation• Bridging the gap between the business and IT groups -
Director - Technology OperationsTeletech Jun 2013 - PresentDenverDirector - Service Desk - Solutions Operations -
Senior Manager - Account ManagementTeletech May 2011 - Present -
Technical Account ManagerTeletech Mar 2009 - May 2011 -
Technology ManagerTeletech May 2007 - Mar 2009 -
Site Technology LeadTeletech May 2006 - Apr 2007 -
Site Technology SpecialistTeletech Jan 2006 - May 2006
Robert Fraser Skills
Robert Fraser Education Details
Frequently Asked Questions about Robert Fraser
What company does Robert Fraser work for?
Robert Fraser works for Teletech
What is Robert Fraser's role at the current company?
Robert Fraser's current role is IT Consulting.
What is Robert Fraser's email address?
Robert Fraser's email address is ro****@****ant.net
What schools did Robert Fraser attend?
Robert Fraser attended Laurentian University/université Laurentienne.
What are some of Robert Fraser's interests?
Robert Fraser has interest in Technology, Gaming, Literature, History.
What skills is Robert Fraser known for?
Robert Fraser has skills like Call Centers, Process Improvement, Bpo, Call Center, Outsourcing, Integration, It Management, Troubleshooting, Strategy, Management, Vendor Management, Program Management.
Who are Robert Fraser's colleagues?
Robert Fraser's colleagues are Shallete Anne Calubaquib, Summer Witherspoon, Pearl De Guzman, Akansha Chouhan, Anushca Swartz, John Adrian Abrahan, Viacheslav Bereza.
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1fraserford.ca
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Robert Fraser
Winnipeg, Mb -
2hotmail.com, gibsons.com
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