Product Manager, Strategy Development Leader, and Customer Experience Professional with 19 years of experience who is open to challenging traditional methods of thinking in order to push the boundary of possibility and drive enterprise success. I possess a strong peripheral vision – quickly assessing situations, discerning key cross-collaborative stakeholders, solid presentation skills, and the ability to deploy strategic frameworks while striving to keep the customer at the core of what I doMy last 10 years have been focused within the Automotive Industry contributing to the growth of non-traditional retail offering strategies and consulting with dealer partners to drive increased prosperity for their business and our mutual customersPrior to the Automotive Industry, I specialized in the Hospitality Industry and developing a true passion for delivering the best in what a customer experience can be. Specialized in Operations, Customer Handling, Logistics and Relationship Management, combined with attention to detail and a solid understanding that the customer is at the core of everything you doIn addition to career experiences, I possess both a Bachelor of Applied Science (B.A.Sc.) focused in Business Management, and a Certificate of Automotive Entrepreneurship and Leadership from Arizona State University - W. P. Carey School of Business