Strategy & Transformation Engagement Manager
CurrentEngagement Lead and innovation consultant across industries for fortune 1000 companies.As part of the extended leadership team I:- Cultivate strong client relationships and identify new growth opportunities- Provide business strategy, transformation, and innovation/design thinking SME expertise to active and proposed engagements- Provide QA oversight for delivery excellence at established clients- Author white papers and thought leadership for the company about innovation and future of work- Contribute to company culture, staff development, business development ($M), and service offering creationSelect engagement highlights:- Led the Service Design-focused Innovation Research and Design efforts for a $20B revenue global foodservice company in exploring the use of robotics and AI in restaurant operations- Guided a matrix-oriented national systems implementation project through technology adoption and change management for market leading automotive company- Redesigned and modernized the service delivery model for a super-regional power and utilities company's shared services department- Designed a custom team performance assessment platform for a multinational paper manufacturer