Communication and Human Resources consulting Firm. Specializing in technical writing, Communication audits, Speech writing and Job interview preparation and health and safety audits.

Account Manager for Human Resources polices Training, Orientation, IT sales Software and Hardware repair.

• Manage special member outreach campaign to engage OPSEU members through digital communication• Develop communication plan to support campaign• Implement communication strategies to successfully engage members in the campaign• Represent OPSEU at meetings and special events

• Participated in team leader meetings to evaluate processes and identify resource gaps, resulting in the creation and implementation of a company-wide workflow system which enhanced productivity.• Applied industry job knowledge to identify and anticipate future issues and put resources in place on a proactive basis to ensure maximum productivity and timely completion of project.• Facilitated the work of contract bargaining team in meeting with union members to set bargaining demands, develop bargaining strategies as member of bargaining team to successfully to re-negotiate contracts.• Mentored and trained team members and provided technical expertise allowing them to successfully complete individual projects.• As member of the Joint Health & Safety Committee, organized ergonomics and WHMIS training for all employees and management.• Possess WSIB certification and extensive health and safety training. Issued joint reports on health and safety inspections. • Extensive expertise and experience in all aspects of the grievance process.

• Supervised a team of approximately 10 title searchers and data entry staff.• Planned, scheduled, coordinated and maintained quality for the work of my team • Coordinated work assignments to subcontractors and the delivery of the final product to the client.Managed the workflow of my team to meet deadlines, within specified budgets.• Developed strategies to enhance the performance of each team member and to address any performance problems.• Developed and conducted training seminars for the worksite about power of sale; developed accompanying training manual.• Coached new staff on a one-to-one basis.

• Provided legal services on behalf of client law firms.