Robert Gibson Email & Phone Number

Ontario, Canada

Port Perry, Ontario

• Many of my broker clients are surprised to learn that I am also a custom design tattoo artist. Being a tattoo artist allows me to flex my creativity and balances the pressure and pace of the banking world. My clients.
• Designing custom art as per each client’s unique style and vision
• Advising clients on the finer aspects of tattoo design, placement and after care

Greater Toronto Area, Canada

Greater Toronto Area

• At Equitable, I support brokers with prime, alternative and reverse mortgages. When a broker calls me needing a mortgage, I don’t view it like a traditional sales rep; rather, I underwrite the deal in my head, so the.
• Works closely with brokers to advise on products, helps package application, follows up on pending mortgage applications and ensures the broker always looks great to their borrower
• Empowers brokers to be successful with education and mentoring in all areas of the industry including industry changes, new products, best practices and refreshers

Markham, Ontario

• I returned to TD as a credit analyst (underwriter) and quickly progressed to team manager. This meant running the credit team for Alberta, Saskatchewan and Manitoba, managing 12 underwriters and ten mortgage officers..
• Coached, modeled and championed legendary customer service, including the establishment of an issues resolution process
• Provided national support to partners while overseeing the review and completion of complex credit applications
• Supported partner relationships through the credit adjudication process while maintaining operational effectiveness, meeting business objectives and service level goals
• Provided sound advice and solutions, levering TD’s legendary customer service framework and contributing to the customer experience

Greater Toronto Area

• CIBC was a pivotal role in my career. I learnt the importance of best in class customer service, integrity at every level, and always doing the best for your client. My commitment to customer service is why I.
• As the senior point of contact for escalation of client financial issues, provided timely resolution by collaborating with internal and external stakeholders and business partners
• Created, through demonstrated action and attitude, an atmosphere that fostered team involvement and personal growth, and provided coaching, guidance, and leadership to a multi-disciplined team

Durham, Ontario

• Although I returned to TD as a financial services rep, I quickly progressed to the e-mobile sales force. A 100% commission-based role, I learnt the importance of discipline. Without this experience under my belt, I.
• Developed new business in a commission-based, independent, flexible environment
• Provided customers with exceptional service, appropriate advice, suitable products, and summarized options in a clear and concise fashion

Toronto, Canada Area

• At HSBC, I operated in a high-pressure sales environment. I worked on the alternative lending side of the business and took pride in empowering healthy decisions for those who were facing financial challenges. This.
• Developed and managed a sales team through recruitment and retention principles, leadership building and providing one on one strategic coaching
• Established new business and developed new client relationships through independent prospecting and authentic relationship building

Greater Toronto Area

• This role was my real introduction to the lending industry. I started as a customer service rep (a teller) and within five years, promoted to a financial services rep. TD empowers its team to focus on customer needs.
• Provided clients with appropriate products and services through strategic sales, independent prospecting, and lead generation
• Provided service to clients though front-line transactions such as debits, credits, payments to mortgages, loans, and bills