Robert Glide Email and Phone Number
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As a strategy-driven Leader with a solid and consistent track record of success in helping companies achieve their goals, I understand the importance of results. I am a dynamic IT executive with deep experience driving growth and productivity (namely in the pharmaceutical industry) by successfully overseeing the execution of strategic IT priorities, including significant IT infrastructure and data management system upgrades. With multiple industry certifications, such as MS SQL Database Administrator, I excel in agile systems design and support, disaster recovery, data center management, Hyper-V clusters, and redundancy. I revel in the challenge of accomplishing goals where process-related challenges threaten to impact the organization’s bottom line negatively. I am also a passionate contributor focusing on exceeding organizational expectations.I have made teams lean and efficient during my career through high-level building and mentoring. In addition, I have consistently improved business processes and delivery times, resolved business needs while reducing costs, and translated very technical concepts to business terms. A few of my recent successes include: ► I facilitated Birdi’s smooth transition to a new HQ by drawing up a plan for using the space and submitting it to architects to expedite the design process. The plan included the department teams’ areas, network closets, doors, and walls. I ensured ample space for each department to grow for five years.► I built a highly praised data warehouse at NoviXus Pharmacy Services that was designed to keep track of 340B accumulations. The data warehouse tracked and displayed all accumulations from multiple vendors, data sources, and formats. This solution ended up being sold to a 340b provider impressed with our ability to show them overdue or outstanding items.► I boosted website orders by 3% in one year and received 12% fewer complaints related to functionality at NoviXus Pharmacy Services by making the website more user-friendly. To achieve this, I rebuilt the website using the same look and feel while making the site more accessible for patients. This approach also allowed our call center to follow our patients’ issues and questions more easily.► I have managed 30 staff and a 3 million dollar budget. All in all, I have earned a reputation as an influential, results-oriented leader.
Jackson Dawson
View- Website:
- jacksondawson.com
- Employees:
- 566
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Vice President OftechnologyJackson DawsonFarmington, Mi, Us
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Vice President Information TechnologyJackson Dawson Nov 2023 - PresentDearborn, Michigan, UsThe Vice President of Information Technology (VP of IT) at Jackson Dawson is responsible for overseeing the company’s IT strategy and operations. This role involves managing the IT infrastructure, IT Security, IT Development, and IT PMO office. Making sure remote locations are secure and able to follow the policies and procedures put into place at HQ. VP of IT ensures data security and supports the technological needs of the organization. The VP of IT works closely with other departments to align technology initiatives with business goals and drive innovation within the company.
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Vice President Of Information Technology & OperationsBirdi, Inc Jan 2020 - Oct 2023Novi, Mi, UsNoviXus Pharmacy Services as now become Birdi.In this role, I manage the delivery of all IT infrastructure and related IT operations, which includes transforming the I&O function to modern technologies. While in this role, I offer the strategic direction for the full life cycle of the design, development, operation, and support of IT systems. I also enable DevOps by providing scalable software designs, execution architecture, and automation. While in this position, I furthermore deliver new innovations while increasing collaboration with other business areas through Agile and DevOps. In addition, I operate a formal governance mechanism for establishing and monitoring effective controls for our I&O teams’ functions and processes. I have developed and controlled an annual I&O budget in this role as well. A few of my successes in this position include:• I maintained 99.999 uptime for the past two years by creating a Hyper-V Cluster with five head units and a JBOD server for storage. This allowed the company to experience multiple physical hardware failures with no impact on patients.• I built out a new Headquarters, shopped for a location, designed the interior of the building we chose (for each departments areas and how they would function) which was submitted to an architect. This saved us time and money. I also designed the physical security, network and call center solutions for the new building.• I designed/developed a custom phone solution, including IVR for our call center. This allowed us to serve our customers more efficiently and with better results.• Migrated an acquisition’s infrastructure, including all custom created applications. Transition was seamless with no impact to patients.RELEVANT SKILLS: IT Management, Strategic Planning, Cross-Functional Collaboration, Innovation, Agile Methodology, Pharmacy Solutions, Pharmacy Automation -
Director Of Information TechnologyBirdi, Inc Mar 2013 - Mar 2023Novi, Mi, UsIn this position, I managed and directed the company's information technology (IT) operations, ensuring the department provides efficient and effective technical support service.Supervisory Responsibilities:• Hired and trained IT staff.• Scheduled, organized, and assigns projects to members of the IT team.• Conducted performance evaluations.• Handled discipline and termination of employees as needed and in accordance with company policy.Duties/Responsibilities:• Lead development and implementation processes for the organizations IT systems and department.• Developed and implemented business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.• Established efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.• Analyzed IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.• Overseen security of systems, networks, and enterprise information.• Facilitated IT security audits or investigations.• Developed and maintained relationships with external IT vendors and service providers.• Coordinated multisite IT systems via enterprise resource planning (ERP).• Performed other related duties as required.RELEVANT SKILLS: IT Management, Strategic Planning, Cross-Functional Collaboration, Innovation, Agile Methodology, Pharmacy Solutions, Pharmacy Automation
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Technology DirectorFrank W Kerr Mar 2013 - Dec 2016UsIn this job position, I oversaw all IT systems while working in close collaboration with stakeholders in Finance, Human Resources, and Operations to increase productivity and quality, as well as trim costs. While in this position, I provided direction on the development and architectural languages to be used for projects.One of my biggest accomplishments in this role is that I created Great Plains 2013 for inventory management and accounting purposes. In addition, I drove an MS SQL upgrade from 2012 to 2016, upgraded Great Plains from 2013 to 2016, and led a Pharmacy Management System migration from CarePoint to ePostRx. I also fostered employee training and conducted yearly performance reviews. I maintained an IT department budget in this position as well. A few of my other successes in this position include:► I saved hundreds of hours in back-and-forth discussions between business owners and developers while moving the business from a mainframe inventory and sales solution to an SQL/web solution. To achieve this, I worked with all business departments on requirements gathering and then built out a template to formalize the process.► I designed and built an application for patients to easily check and pay their balances . This feat was challenging to accomplish with the Pharmacy Management Solution we had at that time.► I enabled NoviXus Pharmacy Services to operate efficiently with no negative impact on patients by effectively separating company from then–going bankrupt Frank W Kerr.RELEVANT SKILLS: Cost Control, System Upgrades, System Migrations, Project Management, Quality Assurance -
Development SupervisorNdex May 2010 - Nov 2012Development team schedules, coordinate all firm application builds and updates, all development related documents for compliance, TFS administration, Build administration, TFS workflows, Reports on development progress, Developers yearly reviews, Veritas development architecture, Infrastructure and Business analysts integration with development, Hardware build outs for development of test and production, Maintain and upgrade servers in the development, test and production, guide developers to higher levels, help with questions on architecture and directions for Veritas now and in future. Maintain Great Plains test and production servers, clients. Support multiple firms Great Plains 10 and 2010 installations. Create and maintain SharePoint sites for firms.
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Director Of Information TechnologyScientific Image Center Aug 2004 - Feb 2007Reporting to the President/CEO, recruited to manage IT department through maintaining complete daily IT infrastructure in support of 27 offices throughout the country by responding to Telecom and End User issues including after hours. Oversee all IT functions including installation, maintenance updates for all Exchange 2003 servers, Win2003 servers, Windows XP Professional Workstations, Agile 6.0-7.0, Hi-Path 3000-4000, SQL 2000, Web servers (IIS 6.0), Active Directory, and custom call center application (.Net) data center management, vendor relationships, technical support, and disaster recovery planning. Created the company’s Disaster recovery plan, also tested and updated this plan once a month to insure it was viable. Challenged to improve productivity and reduce costs through improved uses of technology. Utilized personal methodologies and collaborated with department managers to analyze and document process and system flows. Authored a plan to improve software development process, consolidate/upgrade servers and establish consistent hardware/software standards. Installed servers and increased line capacity. Launched effort-overseeing teams of programmers to review and rewrite 3 key software applications. Implemented change control and process documentation for all aspects of the business including new software and telephony upgrades. Initiated Knowledge Repository and Project Intranet to store all documentation in a centralized location.
Robert Glide Skills
Robert Glide Education Details
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Henry Ford CollegeInformation Systems
Frequently Asked Questions about Robert Glide
What company does Robert Glide work for?
Robert Glide works for Jackson Dawson
What is Robert Glide's role at the current company?
Robert Glide's current role is Vice President ofTechnology.
What is Robert Glide's email address?
Robert Glide's email address is ro****@****llc.com
What is Robert Glide's direct phone number?
Robert Glide's direct phone number is +124834*****
What schools did Robert Glide attend?
Robert Glide attended Henry Ford College.
What are some of Robert Glide's interests?
Robert Glide has interest in Social Services, Children, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Robert Glide known for?
Robert Glide has skills like Visual Studio, Windows Server 2008, Software Development, Sharepoint, Microsoft Office Sharepoint Server, .net, Microsoft Sql Server, Microsoft Servers, Software Documentation, Network Security, Enterprise Content Management, Windows Server.
Who are Robert Glide's colleagues?
Robert Glide's colleagues are Stephen Beck, Tanika Sharma, Leonard Smith, Wesley Kaplan, Thien Cung, Sarah Miele, Steve Procopio.
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