Robert Graves, Cssbb Email & Phone Number

Elmira, New York, United States

Buffalo, New York, United States

A successful white-collar professional by day working as a project manager for a large multi-national health care equipment company, Robert is an openly gay man living in Buffalo, NY. Robert’s first diagnosis, chronic clinical depression, came when he was 16, even though he had been battling depression since the age of nine when he had his first episode of.

Greater San Diego Area

• PROJECT MANAGERPerformed project management duties including clearly communicating, thoroughly documenting and demonstrating product implementation competency and guide the customer through product implementation..
• Managed multiple installation projects. Directed teams in carrying out workflows and timetables of pharmaceutical dispensing equipment
• Initiates, plans, executes monitors, controls and closes medium to large scale projects
• Develops and manages medium to large scope, project plan and other tools
• Ensures project is delivered within approved budget, schedule and meets quality standards
• Actively leads and motivates cross-functional and/or multi-site teams for medium to large projects

• Performed project management of RFIs & RFPs issued for Maintenance and Product procurement contracts. Addressed system requests and repairs; recommended cost effective delivery of solutions as identified by clients..
• Managed VoIP Telephony Systems Installation project; directed teams in carrying out workflows and timetables of telephone systems replacement at all CHS Hospitals and off site locations, a 3-year project worth $5.
• Directed emergency communication system RFP; selected vendor and product used for Emergency Clinical code notifications which greatly increased the redundancy of this critical clinical notification system. Successfully.
• Managed the implementation of Alarm Integration software that increased the speed in which caregivers are able to react to critical test results.
• Handled the implementation of Nurse Call integration software that sent the patients nurse call system calls directly to caregiver’s wireless telephone. This dramatically reduced response time and greatly increased.
• Managed Telephony System replacement RFP, including consultants and selection committee.

• Analyzed monthly telecommunication bills for discrepancies. Ensured services were billed correctly and paid within negotiated terms. Resolved discrepancies through entire reconciliation process. Managed and maintained.
• Eliminated unneeded services resulting in significant savings by auditing telecommunication service inventory.
• Implemented telecommunication invoice management software used for management of service inventory and payment services.
• Managed RFP for telecommunication services resulting in the consolidation of services at 45 sites from 5 service providers to 1.
• Successfully managed the migration of services from 5 service providers to 1 as part of RFP project.
• Developed Telecommunications Policy to govern the management of all telecom related activities throughout Catholic Health.

• Maintained donor records through Raisers Edge database software; sent documentation to process credits to donors. Conducted preliminary research of prospective charitable institutions (corporations and foundations).
• Developed reports to show progress on campaigns including Annual Giving Campaign; this report is still being used to provide Hospital Leadership with a status of fundraising campaigns.
• Streamlined monthly bulk mailing process saving time and resources used.

Served as coordinator for eleven fundraising events annually; planned details of event including logistics, budget, in-kind donations, and supervising all activities during event. Coordinated all volunteers for events. Solicited event sponsorships from corporations and organizations. Wrote sponsorship proposals for events. Acted as Ambassador of the.

• Performed project management of RFIs & RFPs issued for Maintenance and Product procurement contracts. Prepared various Requests for Information (RFI) and Requests for Proposal (RFP). Reviewed requirements of specific.
• Successfully negotiated contracts for services pertaining to Information Technology. This included Maintenance, Product procurement, & Telecom services such as Dark Fiber and SONET Ring services; acted as liaison.

Bachelor Of Science (Bs), Computer/Information Technology Administration And Management

Black Belt In Six Sigma

Education record

Education record

Bs - Technology Management