Manage a team of technology professionals, supporting enterprise and non-enterprise level clinical & non-clinical application systems / IT infrastructure at hospitals and medical centers of Northwell Health SystemsManaged Services Provided: 
 - 24/7 Lights On support of over 300 technologically diverse applications on both enterprise and non-enterprise platforms - Project Management & Implementation
 - Systems Design & Integration Services
 - Client & Vendor Relationship Management - ICD10 Planning and Implementation - Risk Management of technology and procedural based risk exposures; SOX, PCI and HIPAA based regulatory compliance
 - Change & Problem Management – Oversee and actively participate in weekly Change Management and Problem Management forums.

Audit / SOX Compliance- Manage audit activities and portfolio of all line teams with respect to upcoming and ongoing compliance deliverables. - Drive audit based operational processes to ensure compliance with legal, regulatory and audit requirements. - Drive and coordinate internal / external (FED; KPMG; PWC) audit assessments globally such as SAS70 Type I & II - Conduct annual SOX Controls verifications and drive operational processes to ensure SOX compliance deliverables are met. IT Risk Compliance- Manage internal and external activities around IT Risk and Regulatory compliance requirements. Including porject management of policy driven remediation at a global infrastructure scale. - Oversee day to day operational processes and newly implemented project based activities to ensure they meet IT Risk compliance requirements.- Conduct and manage regular vulnerability assessments, determining threat and risk exposure of IT infrastructure and Operational processes.Change Management- Manage and assess over 8000 annual production changes and related activities, with respect to the firm’s standards (i.e. ITIL) at at global scale- Conduct weekly Global Change Advisory Board meetings.- Monitor daily change management activities across multiple technology groups globally. Operational Excellence – Lean Six Sigma / Project Management- Manage Operational Excellence area based project initiatives in the capacity of a Lean Six Sigma Green Belt Coach/Project Manager with focus on continuous improvements and process efficiencies. Business Continuity / Crisis Management - Manage Business Continuity and Crisis Management based activities and drive compliance requirements across various regional IT and Business areas. - Activities include Loss of Premise; Loss of Staff and Pandemic Readiness as well as IT Infrastructure Disaster Recovery Readiness.

• Hands on Management of a team of 5 Technology Professionals within the Americas reporting to Director level Global Q.A. Management.• Quality Assurance – Successfully Tested & Approved presently deployed Windows Server 2000 / 2003 as well as Virtual Server based Operating Systems and their supporting application components to assure compliance with Production Requirements; Operation Readiness and IT Security/Audit standards.• Certified and evaluated New Hardware (HP/Compaq; IBM; Egenera; Emulex; QLogic; Intel; AMD) for production infrastructure.• Developed and documented End to End QA Procedures as well as Day to Day Operations Processes, which are presently followed by support teams globally.• Spearheaded Capacity/Resource management solutions for forecasting resource requirements of the Windows based server Infrastructure. • 3rd Level Global Server Support escalation point for divisional Server Support teams.• Addressed and coordinated projects with respect to BAU as well as Systems’ Emergency Upgrades while assuring compliance with SOX & Audit requirements.• Liaison to Global Engineering for various Application and Server Support Teams • Point person for Systems Integration team and Project Managers with respect to project planning/reviews and providing technical evaluation/feedback on infrastructure as well as in-house business applications.• Project Management of Enterprise size projects with respect to deployment of new Operating Systems’ components, requiring coordination between Business and IT organizations.

• Hands on Management of a team of 11 Server Support professionals in the Americas, supporting 800+ Windows servers with Global interaction.• Produced Reports and Presentations with respect systems’ performance for mid and upper management • Escalation Point for Executive Support as well as Application Support teams (DBA’s; Product Support; E-Mail; Global Web Services)• Managed projects with respect OS migrations/Upgrades from WindowsNT to Windows2000 and Windows2003 • Coordinated Y2K Compliance and Hands on System Upgrades for all Americas based FAO Servers 800+• Developed business oriented Disaster Recovery solutions for systems based in New York and Princeton, NJ• Hands on Coordination of 9-11 Recovery efforts for New York based FAO & IBD servers located at 5 WTC• Reviewed, approved and handled Problem & Changed Management items for the Americas based Server Infrastructure.

• Member of the Windows Server Support team • Administer and Support 500+ Windows NT and Novell based servers• Escalation Point to End User Support • Branch Site Deployment /Upgrade of Servers/Workstations and Support within the Americas, including offices in the US, Brazil, Argentina and Mexico

• Technical Consultant, servicing the Metro New York area, specializing in the needs of Financial; Pharmaceutical and Government based businesses. (i.e. Nippon Credit Bank, Bank of Tokyo; Implex Inc., BOC, Brookhaven National Laboratory; Morgan Stanley; Banco Garantia) • Services provided included: Maintenance; System Upgrades & Design; Trading Floor Deployment/Support; Help Desk Support.

• Instructor for the following courses: Word Processing; Spreadsheets; Database Concepts; Bookkeeping; PC Repair as well as preparing students for High School Equivalency exams.