Robert H. Email & Phone Number

Melbourne, Vic, Au

Medan Area, North Sumatera, Indonesia

AIK 1990 is local business company focuses in food and beverage industry since 1990. During this COVID 19, AIK 1990 expand into Retail Mart with the support from e commerce channel and ride-hailing company such as Grab and Go-Jek.Brands: Petai Chicken King, RM AIK 1990, Toko AIK 1990, & Roti Ketawa MekkelInstagram Profile: @PetaiChickenKing, @RM.AIK1990, @Toko.AIK1990, & @RotiMekkelRole and Responsibility: As a business consultant: enhance operational efficiency, optimize menu offerings, and manage finances to boost profitability. Also develop marketing strategies, train staff, and improve the dining experience to increase customer satisfaction. Ensure regulatory compliance, identify growth opportunities, set performance metrics, and resolve operational challenges, combining strategic insight with practical solutions to drive overall performance and achieve business goals.Achievement: - AIK 1990 trademark is registered- Launched Toko AIK 1990, Petai Chicken King, and Roti Ketawa Mekkel. - Partner with online marketing sales app: GrabFood, GoFood, and ShopeeFood. - Top 3 Sales Merchant on Grab Food (RM AIK, 2020-2021) & Top 5 Favorite on Grab Food & Go Food (RM AIK, 2018–2022)- Top 3 Sales Merchant on Grab Mart (Toko AIK 1990, 2021), - Top 1 Sales & Favorite Merchant at Medan Night Market (Petai Chicken King, 2018-2019)

Medan Area, North Sumatera, Indonesia

(Hospitality Industry)- Created relationship with properties’ owner in Medan Area. In total, there are 11 hotels with 259 rooms. Until today, the relationships are well-maintained.- Signed OYO 355 Fella Homestay Medan. The hotel occupancy grows from 20% to 75% after partnership with OYO.

Melbourne, Australia

(Hospitality Industry)VIP FOOD & BEVERAGE TEAM LEADER • Assess Food & Beverage and Food Service (where applicable) • Ensure proper execution on all food safety standards and high level of customer service Food and Beverage Attendant Portfolio: - Delaware North Australia : Australia Open 2017, Coldplay Concert, RMIT Graduation ceremony, and other events - RACV Melbourne : Banquet Staff for events in RACV - Crown Melbourne : Banquet Staff, Casino Floor Attendance - Octopus Hospitality : Australia Formula 1 Grand Prix 2017, Banquet Staff, Fine Dining Staff, Melbourne Air Show 2017, and other events - Hotelstaff Hospitality : MCG, AFL Finals, Horse Races, Flemington, etc - Spotless : Deloitte Banquet Staff

Yangon, Myanmar

(Retail Distribution Industry)
: Multico Singapore is joining venture with local company to form Universal Tractor. UT Myanmar is doing distribution for batteries, generator, material handling, forklift, agriculture tractor, and government tender in Myanmar region.

World-wide products under Universal Tractor Myanmar: ROCKET MF BATTERY (Korea), INCOE BATTERY (Indonesia), MASSEY FERGUSON TRACTOR (UK), GESAN GENERATOR (Spain), SENNEBOGEN (Germany), TAILIFT FORKLIFT (Taiwan), SINGLE DIESEL ENGINE OEM (China), etc.

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Recruited to work with 30-member team within $2.0 million revenue, in Myanmar territory. Handled regional marketing and sales activities. Handled staff development program. Maintained existing clients and developed new clients with emphasize on core products and after sales service. Developed and implemented new sales and marketing strategies. Controlled margin by effective margin management. Managed purchase orders, contracts, and sales transactions. Supervised the operation including improved procedures, systems, and compliance. Controlled account receivable (AR) and account payable (AP).

Results:
- Increased territory sales from $1.5 million to $2.1 million within two years, despite of bad economical and political situation in 2015
- Established new dealers for battery line in Yangon, Mandalay, Maylemine, Bago, and Phakant
- Secured new product line Diesel Engine from China and delivered 500 units
- Created strong and potential new local teams in management, sales, and after sales service.
- Launched internal website and email www.universaltractormyanmar.com
- Moved to new office in Hlaingtharyar Industrial Zone with new workshop facility and new showroom facility

Medan Area, North Sumatera, Indonesia

(Banking Industry)Develop new business opportunities of commercial banking products (SME Loan) through different business networks and channels to achieve designated business targets.

Medan Area, North Sumatera, Indonesia

(Banking Industry)Develop new business opportunities of commercial banking products (Saving Account, Term Deposit, and Insurance) through different business networks and channels to achieve designated business targets.

Medan Area, North Sumatera, Indonesia

(Insurance Industry)Responsible to handle and maintain relationship with existing business partners to ensure sales target achieved in Medan area (Bank Ekonomi – 5 branches).