Robert Halva Email & Phone Number

United States

Blaine, MN

Greater Minneapolis-St. Paul Area

Eden Prairie, MN

Eden Prairie, MN

• Consultant – Program ManagerTechnology Program Leader responsible for the implementation of global e-Commerce and Call Center solutions. Manage enhancements and deployments of existing customer facing and internal.
• Manage business partners, technical teams and key stakeholders across the globe, including development teams in India, Israel and the United States, to implement new e-Commerce sites and enhancements to existing.
• Create and coordinate Statements of Work, Change Requests and Scope documents in partnership with Procurement to enable cost effective and timely delivery of solutions
• Lead and oversee third party partners in development, implementation and management of applications and infrastructure solutions to drive results and meet expectations
• Partner with Architecture, Security, and Infrastructure teams to deliver efforts that are compliant with Stratasys and industry standards

St. Louis Park, MN

• Infrastructure Leader assisting in the infrastructure implementation for a new customer service center in Europe and decommissioning technology components from two centers within the United States.
• Managed the engineering of all related infrastructure components necessary to enable technology within the new Poland call center. Total budget $4.6 Million
• Planned for the decommissioning and disposal of all technology components for two facilities to prepare the sites for closure

Shoreview, MN

• Executive Director, PMO & Quality ServicesIT executive responsible for the delivery of technology projects, Quality Services, and corporate annual IT planning. Team consisted of over 50 professionals and included.
• Owned and pioneered a shift in Data Center providers, resulting in $4M annual save. Negotiated a SOW that is driven by volume, enabling Deluxe to control on-going and future spend
• Achieved a 10% improvement in Project Delivery in first year.
• Directed the annual planning process that consisted of $22.5M in capital and $10M expense for technology driven projects. Partnering with business and technology leaders to prioritize initiatives and achieve spend.
• Directed the Quality Assurance (Testing), Customer Technical Support and Production Support Teams, driving improvements and consolidation of efforts in order to simplify and lean the organization

Manage initiatives to implement system enhancements, business process and procedure improvements, and a process governance structure. Coordinate strategy and mitigation of risks related to potential fraud.Mentor and develop managers and associates on project execution and process ownership.

Engagement and change leader in the implementation and governance of a release delivery program. Partner with leaders and project teams in the optimization and leaning of their project execution approach.

Program managed a cross functional team in creating, deploying and maintaining a project execution framework in order to achieve an industry standard process improvement method, Capability Maturity Model Integration (CMMI) Maturity Level 3. Led a team of 18 full time associates and 20 extended team members.

Provided leadership and coaching for technology and business teams responsible for delivering technical solutions.

Directed software development teams in implementation and maintenance of technology solutions that assisted marketing and sales (Financial Advisors) achieve aggressive business objectives. Teams consisted of six to 30 resources. Budgets ranged from $2 to $10 million.

Relationship Manager, Network Project Manager, Relocation Manager, Press Manager, Computer Room Manager, Third Shift Production Manager, Second Shift Manager