Robert Hamberg Email & Phone Number

Rochester, MN, US

Rochester, Minnesota, United States

Leader for compliance control and documentation team, supporting Asset Remarketing, Lease End Of Term, and Collateral business units. responsible for the generation and maintenance of the control environment, audit response and CIT management, as well as the documentation of all processes.

Cincinnati Area, KY

• Organizational process flow manager for changes to be identified, rated for risk and priority, and expedited through the change life cycle. Change Management Program manager who created platform for oversight review.
• Created a new process life cycle to efficiently process business, legal, and regulatory changes, while developing new partnerships to leverage expertise.
• Identified an opportunity to move notification of changes to the front end, allowing relevant stake holders more time to review as well as participate in design and problem solving.
• Led initiative to combine multiple risk and regulatory programs into one, centralized Change Forum, creating efficiencies and increase visibility, while reducing meeting times.

Cincinnati Ohio

• Specializing in operational process review, planning and change management.
• Designed and implemented a planning methodology for retail client to identify appropriate product mix and execute strategic vendor management.
• Performed a risk review for automotive client in the IT space aimed at enhancing buying experience and streamlining the application process.
• Led a top down process mapping exercise for a law firm operating in 6 states to identify efficiency gaps, opportunities for growth and areas requiring redesign/ retirement.

Cincinnati Ohio

Led testing team in development of new Consumer testing, and a redesign of existing assessment portfolio. Administered process mapping to identify risks, evaluate controls and define opportunities for improvement.Co-led Consumer Bank Testing & Monitoring methodology design project to standardize testing policy and create efficiency in process. Conducted.

Cincinnati, Ohio Area

Project ManagerCo-ordinated and directed internal clients in the design, implementation and controlling of projects and initiatives, including process improvement, compliance, risk and staffing.U.S. Bank Silver Shield Award winner for excellence.Led Governance and Control redesign for Consumer Banking division in preparation for OCC review.Created new.

Led a staff of 17 in 4 key business line areas: Property Preservation, Credit Disputes, Pre-Foreclosure Review and Default Borrower CommunicationLowest Key Metric Error rate across 6 sitesLed process improvement initiative which increased productivity 19% Identified and remediated 4 potential regulatory issues in Borrower CommunicationsPartnered with.

Ownership of internal/ external Audit responses for Mortgage Asset Loan PortfolioPartnered with Making Home Affordable Auditors to produce the lowest exception rate across all U.S. Bank portfoliosLed remediation initiative to implement procedural changes that dropped exception rate 2.25% Led staff of 22 employees tasked with producing Key Metric Error rate.

Oversaw all Mediation and Litigated casework for the Asset Portfolio. Managed U.S. Bank’s Borrower Outreach Program to expedite resolution of challenging cases.Represented U.S. Bank in over 2,000 Mediations/ Settlement Conferences99% Success rate in Litigated CaseworkManaged Third Party Attorney networkDeveloped Policy and Procedures for Mediation.

Directed the technical and operational records management needs of Fortress clients, with a focus on the City of Cincinnati Health and Law Departments.Implemented electronic records retention program for the City of Cincinnati, including training of staffProvided process mapping to clients to produce lean operational strategies for records retentionManaged.

Coordinated the day to day training and production of the sales staff.Developed branch from 1 sales person to 8 staff.Led training and development classes to ensure licensing and compliance for all staff membersDeveloped sales strategies leading to revenues of over $160,000 monthly

Led a team in the production of funded loans through an existing client base as well as the expansion of the territory through new business partnerships.30% Funded loan growth within 90 days18% Growth in producing clients within 90 daysLed the top producing team in the Ohio marketProduced an average of $10mm in funded loans monthly

Management

Bachelor'S Of Elected Studies, Management

Fulltime employment during completion of degree.