Robert Hampton Email and Phone Number
Meridian, ID, US
Robert Hampton's Location
Meridian, Idaho, United States, United States
Robert Hampton's Contact Details
Robert Hampton work email
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Robert Hampton personal email
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Robert Hampton phone numbers
About Robert Hampton
• Results based leader providing technology insight, strategic vision and business knowledge • People-oriented manager with a history of identifying, mentoring and retaining superior IT talent• Industry recognized technical innovator with a wide range of knowledge in IT and business• Acquisition specialist experienced in large and complex IT acquisitions and mergers• Strong negotiator well-versed in major vendor management, contracts and negotiations• Creative thinker leveraging technology to deliver sensible business solutionsSpecialties:Innovation, Retail Technology, Technology Services, Retail Systems, Back Office, Global Enterprise, Point of Sale (POS), Payment Systems, Inventory Management, Automation, Computer Vision, Global Support, Global Infrastructure, Strategic Planning, Outsourcing, Business Intelligence, IT Optimization, Leadership, Contract Negotiation, Customer Service, Team Building, IT Security, Vendor Management, Business Strategy, Business Operations, ERP, Telecommunications, Budgets, Employee Development, Team Building, Enterprise SoftwareBoards:Texas Tech University Computer Science Advisory BoardBoise State University Computer Science Industry Advisory BoardIndustry Affiliations:Conexxus Innovation Research CommitteeConexxus Retail Innovation Working Group NACS Content CommitteeAcumera Advisory Council
Robert Hampton's Current Company Details
Robert Hampton Work Experience Details
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Director Of Strategic Growth And InitiativesVision Group NetworkMeridian, Id, Us
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Vice President, Technology Services And InnovationJacksons Food Stores 2015 - PresentMeridian, Idaho, UsJacksons Food Stores is a convenience store chain with almost 300 locations branded as Shell and Chevron operating out of seven western states. My responsibilities include oversight of several operating groups including a 24x7x365 support center, desktop and back-office support, enterprise server support, warehouse technology, Business Intelligence and PMO/IMO. In addition, my teams support other Jacksons Companies including Jackson Energy (gasoline transportation and distribution), Jackson Jet Center (Fixed Based-Operator and Aircraft Charter) and Capitol Distributing (warehouse and grocery distribution.)I have led and/or worked on numerous projects at Jacksons including:- Logistical warehouse software design and management- Business analytics and business intelligence- HRIS systems management- Business process review and re-engineering- Infrastructure optimization and virtualization- Technology services monetization and sales- Office 365 implementation- Recruiting and Applicant Tracking System (ATS)- Information Technology maturity assessment- Continuous improvement- eCommerce and digital transformation- Retail technology - Point of Sale, back office, IoT, edge compute, MNSP, computer vision -
Dean'S Council MemberTexas Tech University - Edward E. Whitacre, Jr. College Of Engineering Jul 2024 - PresentLubbock, Texas, UsCurrently serving on the Dean's Council for the Department of Engineering at Texas Tech University -
ChairmanConexxus.Org Aug 2023 - PresentAlexandria, Va, UsChairman of Conexxus board of advisors. -
Member - Nacs Convention Content CommitteeNacs Jan 2023 - PresentAlexandria, Va, UsCurrently serving on the NACS Convention Content Committee -
Board Member - Department Of Engineering Computer ScienceTexas Tech University Oct 2022 - Present79409, Tx, UsCurrently serving as a board member on the Texas Tech University Department of Engineering Computer Science External Advisory Board -
Board Member - Department Of Computer ScienceBoise State University Apr 2019 - PresentBoise, Id, UsCurrently serving as a board member on the Boise State University Department of Computer Science Industry Advisory Board -
Director Of Global Infrastructure (Center Of Excellence)Aecom 2013 - 2015Dallas, Texas, UsAECOM is a global provider of professional, technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government. AECOM is a Fortune 500 company with nearly 100,000 employees globally with revenue of over $19 billion. AECOM has customers in 140 countries and is a leader in all of the key markets that it serves.I am the Leader of the global Center of Excellence infrastructure team (Network, Storage, Server and Database) consisting of six direct reports (Directors and Managers) encompassing 110+ global employees.Accomplishments:• Identified leadership gaps within my organization and replaced/restructured by promoting from within or acquired outside talent to form a more effective global department. • Created a business case and obtained global CIO approval to install a global backup solution which will result in more than $4MM in savings over the next three years. • Led the Infrastructure team to deploy a follow-the-sun support model for Network/Telecom, Storage, Server and Database operations.• Managed a $22.5MM FY14 budget to target including CAPEX, OPEX, accruals, forecasts and monthly variance reporting to senior leadership. • Led the Infrastructure team in focusing on process optimization and removing unnecessary tasks. This resulted in an 87% reduction in SLA violations on service tickets. • Led a strategic architecture redesign of global branch office equipment with a focus on reduction in server hardware, tape libraries and external storage systems resulting in significant savings, less hardware, improved supportability and increased uptime.• Recognized and obtained verified savings of almost $1MM within six months of employment.• Led the IT integration in $1.2B acquisition of Hunt Construction.• Initiated global telecommunication projects including $1.8MM VoIP rollout, SIP trunk refresh, telecom expense management and numerous MPLS/DMVPN bandwidth upgrades. -
Director Of Information TechnologyValleycrest Companies 1999 - 2013$1B+ provider of commercial design, construction, and maintenance. ValleyCrest is privately held company (majority owned by Michael Dell/MSD Capital) with over 11,000 employees in 171 locations in the USA, Middle East and China.Responsibilities: manage 25+ full-time and contract staff to implement and maintain a diverse set of application, infrastructure and telecommunication systems. Worldwide unified voice, data and wireless telecommunications infrastructure. Data center, network and service desk operations responding to 24x7 user issues and system alerts. IT budget and planning for a $15 million annual budget. Accomplishments:• Integration of more than 25 acquisitions adding $400+ million in revenue in the last ten years.• Implemented highly available large-scale server infrastructures including blade, SAN, and Virtual technologies.• Instilled a customer service focus which improved the internal customer satisfaction rating from 67% to 94%.• Developed a business continuity plan including the successful testing of full catastrophic failure recovery procedures.• Hardware migration for Oracle Enterprise One (JD Edwards) ERP system from an IBM AS/400 to a Wintel-based platform resulting in 300% increase in system performance and over $600K maintenance savings per year.• Successfully created extensive workflow applications / integrations to facilitate more efficient processes of equipment ordering, access management and On/Offboarding of personnel.• Developed multiple staff members from entry level to management level while significantly improving employee retention.• Supported company’s growth into global markets by setting up multiple offices and extending business applications to the Middle East, China and Caribbean. • Forged partnerships with strategic vendors resulting in cost and support advantages. • Created 24x7x365 proactive monitoring of server and network infrastructure dramatically reducing downtime and increased user productivity.
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Senior ConsultantThe Warner Group 1998 - 1999Management consulting firm specializing in services for public safety, criminal justice and other agencies in information technology, communications technology and electronic commerce systems.• Managed numerous associates in delivering Information Technology solutions to clients. Engagements included County of San Diego, County of San Diego District Attorney, City of Los Angeles, City of San Diego, County of San Diego Sheriff’s Department and the California Highway Patrol.• Acting CIO for the County of San Diego District Attorney’s office. Responsibilities included: - Developed a strategic plan for technology infrastructure, staffing, procurement, application development and security - Realigned the IT department with business units and implemented project portfolio management. - Projected future staffing requirements and trained staff for optimal performance and customer service. - Optimized help desk operation to improve customer service and call resolution times. - Worked with the CIO of the County of San Diego to ensure the District Attorney’s office Information Technology projects were congruent with other County entities. - Advised County of San Diego District Attorney and Chief of Staff regularly on all information technology matters.• Created local and wide area network requirements for the County of San Diego Information Technology outsource project. • Developed a five-year information technology strategic plan for the Information Technology Agency at the City of Los Angeles.• Developed network infrastructure, capacity planning and telecommunications design documents for the County of San Diego Sheriff’s Department.
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Retail Automation Project ManagerTexaco 1995 - 1998UsRetail facing operation of Texaco, Inc., including over 500 company-owned locations in the Western half of the US. These locations accounted for almost $1.3 billion in annual revenue.• Managed software and hardware development for the retail automation system that controlled point of sale, fuel dispensing, car wash interface and fuel tank monitoring. • Created partnerships with Retail and Marketing leaders to understand their business issues and system requirements.• Managed several Texaco and contract personnel working on simultaneous software and hardware development projects.• Managed employees working on documentation effort for technical specifications, job aids and user manuals.• Negotiated pricing and legal contracts with vendors and outsourcing companies.• Managed software development schedule with third party software providers.• Managed development of Quick Service Restaurant software with over 15 vendors such as Subway, Taco Bell and others.• Managed hardware and software rollout to over 500 retail locations in nine months with minimal downtime.• Managed software and hardware development budget of more than $3 million. -
Network Data Center SupervisorTexaco 1991 - 1995UsInternal support organization for the Texaco Bellaire (Houston) office that had over 2,000 users. • Supervisor of network operations group of 8 engineers who provided network administration and customer support. • Managed network infrastructure project to consolidate Banyan, LAN Manager, Novell, IBM LAN Server and UNIX systems onto Windows NT Server with no user downtime.• Received numerous customer service and outstanding performance awards.
Robert Hampton Skills
Integration
It Strategy
Vendor Management
Disaster Recovery
Management
Data Center
Project Management
Enterprise Software
Leadership
Strategic Planning
Itil
Security
Strategy
Crm
Cloud Computing
Information Technology
Contract Negotiation
Team Building
Business Intelligence
It Management
Networking
Sdlc
Infrastructure
Outsourcing
Project Planning
Solution Selling
Team Leadership
Program Management
Training
Business Analysis
Business Continuity
It Service Management
Business Process Improvement
Change Management
Software Development
Project Portfolio Management
Analysis
Erp
Management Consulting
Software Documentation
Business Process
Operational Excellence
Process Optimization
Infrastructure Management
E Commerce
Back Office
Network Administration
Security Compliance
Pos
Public Sector
Robert Hampton Education Details
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Pepperdine UniversityFinance -
Texas Tech UniversityComputer Science
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Amarillo CollegeComputer Science
Frequently Asked Questions about Robert Hampton
What company does Robert Hampton work for?
Robert Hampton works for Vision Group Network
What is Robert Hampton's role at the current company?
Robert Hampton's current role is Director of Strategic Growth and Initiatives.
What is Robert Hampton's email address?
Robert Hampton's email address is ro****@****com.com
What is Robert Hampton's direct phone number?
Robert Hampton's direct phone number is +181892*****
What schools did Robert Hampton attend?
Robert Hampton attended Pepperdine University, Texas Tech University, Amarillo College.
What skills is Robert Hampton known for?
Robert Hampton has skills like Integration, It Strategy, Vendor Management, Disaster Recovery, Management, Data Center, Project Management, Enterprise Software, Leadership, Strategic Planning, Itil, Security.
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