Robert Hancocks Email & Phone Number

Unit 2 Adour Unit, Leicester, Le2 7Sz

Coventry, England, United Kingdom

• My responsibilities ensuring all KPIS are met• Interviewing• Dealing with HR issues• Recruitment• Cash handling• Communicating with all stake holders• Health and Safety• Rosters• Training / up-skilling

Coventry, England, United Kingdom

• Coventry city Centre, Leamington, Rugby and Ricoh arena• Managing food halls• Ladies department • Stock control• Rostering• Food to order• Merchandising• Dealing with aspects of HR• Interviewing & recruitment.• Closely monitored team performance, identifying improvements and managing change.• Dealt with customer complaints confidently and politely, resolving issues with appropriate solutions.

Coventry, England, United Kingdom

• Managing a building of 12,000 square foot, employing 70 team members.• Liaising with head office, area and regional managers• Dealing with rota and wage percent• Following merchandising instructions• Undertaking general and everyday managing tasks.• Motivated employees to achieve or exceed sales and customer service KPIs.• Conducted regular store inspections to evaluate cleaning, visual merchandising and shelf dressing.• Conducted stock counts in warehouses and stores to ensure maximum shelf stock capacity.• Assisted in the opening and closing of stores, carrying out tasks such as cash counting, cleaning and visual merchandising.