Robert Hanline Email & Phone Number

Greater Seattle Area

Greater Seattle Area

Broadview is now part of Windstream via acquisition. ~ Channel Solutions Engineer supporting Channel Managers and Agent / Partners.~ Demonstration of proprietary UCaSS platform.~ Demonstration of SD-WAN technologies / Velocloud.~ Ensuring the customer is matched with the products and solutions needed to run a successful business.~ Virtual as well as onsite demonstrations.~ Demonstration of Mitel and Polycom phones.~ Designing / Redesigning of LAN.

Greater Seattle Area

~ Channel Solutions Engineer supporting Channel Managers and Agent / Partners.~ Demonstration of proprietary UCaSS platform.~ Demonstration of SD-WAN technologies / Velocloud.~ Ensuring the customer is matched with the products and solutions needed to run a successful business.~ Virtual as well as onsite demonstrations.~ Demonstration of Mitel and Polycom phones.~ Designing / Redesigning of LAN.

Teleworker / Seattle

~ Channel / Enterprise Sales Engineer for Nextiva products and services including Unified Communications Broadsoft R20, vFax, Nextiva Analytics, and SimpleWAN routers.~ Present web based demonstrations on all products, specializing in Broadwork’s Broadsoft, while conveying a strong custom based solution. ~ Create visual and written documentation of products and product specifications for both sales agents and customers.~ Average 15 minute or less email response time.~ Ensuring the customer is matched with the products and solutions needed to run a successful business.~ Virtual as well as onsite demonstrations.~ Travel throughout the USA for meetings and demonstrations.

Greater Seattle Area

~ “Technical Evangelist” for Megapath’s products and services including Unified Communications Broadsoft R17, MPLS, Cloud Hosting and Security, Cloud based Data Backup, and Meraki Managed Wifi Solutions.~ Working closely with sales agents in the pre-sales process creating solutions. ~ Working directly with Megapath’s Channel Partner and Master Agents.~ Present web based demonstrations on all products, specializing in Broadwork’s Broadsoft, while conveying a strong custom based solution. ~ Create visual and written documentation of products and product specifications for both sales agents and customers.~ Average 15 minute or less email response time.~ Ensuring the customer is matched with the products and solutions needed to run a successful business.

Greater Seattle Area

Software Sales / Account Management

Greater Seattle Area

♦ MVP Sales Engineer, MegaPath 2011♦ Top Sales Engineer, MegaPath, 2010.♦ “Unsung Hero” Award Winner, Speakeasy, 2008.~ Assisting sales agents to qualify potential clients.~ Work closely with sales agents in the pre-sales process creating solutions. ~ Post-sale network designs and call flow documentation for the client as well as installation / implementations team. ~ Working directly with Megapath’s Channel Partner and Consultant program.~ Present WebEx demonstrations on all products, specializing in Broadwork’s Broadsoft, while conveying a strong custom based solution. ~ Conduct client office demonstrations and attending sales negotiations. ~ Create visual and written documentation of products and product specifications for both sales agents and customers.~ Average 15 minute or less email response time.~ Ensuring the customer is matched with the products and solutions needed to run a successful business.

~ Designed, programmed, and implementation of Voice over IP technologies. Specifically Broadsoft R14.~ Network and call flow design to the specifications of clients.~ Trained clients in the use of their new Broadsoft based phone system. ~ Integration of Internet Explorer and Outlook into VOIP system.~ Configuration of VOIP routers, IP phones and computer based soft-phones.

Managed support for Speakeasy's VIP accounts. One point of contact for 200 business accounts. T1/SDSL support. WAN router configurations and troubleshooting.~ Managed high profile corporate accounts such as Navteq, Internap, Sony, and Abercrombie & Fitch.~ Developed excellent professional and personal relations with clients.~ Troubleshoot multiple WAN and LAN technologies. ~ Coordination and tracking of installation of DSL and T1 services.~ Maintain excellent customer response time via email and/or telephone.~ Department resource for escalated situations.~ Guidance resource for other Dedicated Business Support Managers.~ Provided clients with sales ideas and service advice/solutions