Robert Hansen Email & Phone Number

Managed national and regional accounts, dispatching 50-80 drivers across diverse regions, including Ohio, East Coast, and West Coast. Ensured seamless logistics operations and timely delivery schedules. Developed, planned, organized, and implemented systems that increased on time delivery percentage and driver mileage while decreasing toll and fuel costs.* Managed 51.3% of company revenue, Achieved $25.4 million in revenue (51.3% of company revenue) while in national account manager… Show more Managed national and regional accounts, dispatching 50-80 drivers across diverse regions, including Ohio, East Coast, and West Coast. Ensured seamless logistics operations and timely delivery schedules. Developed, planned, organized, and implemented systems that increased on time delivery percentage and driver mileage while decreasing toll and fuel costs.* Managed 51.3% of company revenue, Achieved $25.4 million in revenue (51.3% of company revenue) while in national account manager role.* Presented with Replenishment Carrier of the Year and EDI Customer Service of the Year awards from Colgate-Palmolive.* Managed relationships with clients that include Kraft Foods, Colgate-Palmolive, Papa Johns, ConAgra, Tropicana, Boars Head and Hormel Foods.* Collaborated with 3rd party logistics providers such as Total Quality Logistics, Echo Logistics, Coyote Logistics, and CH Robinson. Show less

Directed dispatch of 8 or more carriers daily, maintaining optimal schedules and resolving conflicts to support seamless operations. Established and maintained client relationships, documenting all inbound and outbound transactions to ensure billing accuracy and inventory control. Collected and analyzed market data to support contract negotiations. Expanded customer base through strategic sourcing and favorable rate agreements. Supervised scale operations, ensuring precise weighing, managing… Show more Directed dispatch of 8 or more carriers daily, maintaining optimal schedules and resolving conflicts to support seamless operations. Established and maintained client relationships, documenting all inbound and outbound transactions to ensure billing accuracy and inventory control. Collected and analyzed market data to support contract negotiations. Expanded customer base through strategic sourcing and favorable rate agreements. Supervised scale operations, ensuring precise weighing, managing yard flow, and coordinating with loaders and carriers to optimize assignments. Collaborated with yard supervisors and loaders to assign materials to appropriate lanes. Addressed transaction discrepancies; reviewed video footage, ensured accuracy, and reinforced customer trust.* Implemented trailer and roll-off container tracking program, supported asset management while mitigating unnecessary spending on new equipment and ensuring resource allocation.* Built strong client relationships with prominent customers, including Cleveland-Cliffs, Republic Steel, Franklin Iron & Steel, Worthington Industries, and Timken through detailed transaction oversight and reliable inventory management.* Assisted in implementing computerized inventory system that replaced manual tracking; significantly reduced inefficiencies and increased accuracy. Show less

Orchestrated and oversaw all operational aspects, including payroll, maintenance, driver recruitment, safety protocols, routing, and driver scheduling.* Launched and led dedicated division serving clients such as Caito Foods, Roadhouse Restaurants, and GM Auto Parts.* Facilitated expansion from 12 to 26 drivers within first 6 months.* Consistently met or exceeded performance targets across driver turnover, safety, and profit margins.