Organised and creative, with a good sense of humour.I surprise people on a regular basis, so there's more to me than meets the eye. Determined and always looking to be the most productive person I enjoy meeting challenges.
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Project Control Coordinator (Secondment)Dorset & Wiltshire Fire And Rescue Service Jul 2020 - Feb 2022Dorset, England, United Kingdom -
Business Support Officer - Dorset Local Resilience ForumDorset & Wiltshire Fire And Rescue Service Jan 2017 - Feb 2022Dorset -
P.A. To The Managing DirectorTricuro Ltd Jan 2016 - Jan 2017Poole, Poole, United Kingdomworking at a strategic level with this Local Trading Company with the MD, Finance Director & Board of Directors. Managing diaries, organising travel arrangements. Coordinating HR recruitment for senior positions within the company, working collaboratively with HR colleagues. taking the notes of HR disciplinary and appeal hearings.Managing a team of administrators including performance support and planning for large strategic projects.Social media coordination for Twitter… Show more working at a strategic level with this Local Trading Company with the MD, Finance Director & Board of Directors. Managing diaries, organising travel arrangements. Coordinating HR recruitment for senior positions within the company, working collaboratively with HR colleagues. taking the notes of HR disciplinary and appeal hearings.Managing a team of administrators including performance support and planning for large strategic projects.Social media coordination for Twitter and LinkedIn. Website content management and SEO optimisation.Taking minutes at Board meetings and Leadership Team meetings. Show less -
Business Support OfficerDorset & Wiltshire Fire And Rescue Service Jan 2015 - Dec 2015Working at a strategic level in the area of civil resiliency, I was responsible for the running of the office, supporting the head of the unit and developing many aspects of the service.I regularly work in a multi agency manner across the 3 main Councils in Dorset. Arranging meetings, coordinating events with multiple organisations. -
Business Support OfficerBournemouth Borough Council Dec 2013 - Jan 2015Bournemouth, United KingdomWorking at the top level in HR for Bournemouth, I manage the diaries of 5 HR professionals. I also take minutes at a wider variety of meetings across all Council departments as required.High level of confidentiality required and professionalism.Skilled at working at all levels of an organisation, developing exellent working relationships. -
Business Support OfficerBorough Of Poole Aug 2013 - Dec 2013Poole, DorsetA temporary assignment. I supported senior client project managers for capital project building i.e. schools age of transfer. Attending and coordinating high level strategic meetings, taking the minutes.I also took a major role in the monitoring and paying of invoices and construction milestone payments. -
Clinic AdministratorDorset Healthcare University Nhs Foundation Trust Feb 2012 - Aug 2013It's all about patient satisfaction in this role. Exceeding expectations and making sure we provide useful information to service users. The breadth of the user group is right from children to the elderly, so knowing how to relate well to such a wide range of people is vital. Within a team of 7 I also work to provide professional Podiatrists with clinic information on a daily basis.The key to a team is responding to critical situations in a mature manner and I've certainly been used… Show more It's all about patient satisfaction in this role. Exceeding expectations and making sure we provide useful information to service users. The breadth of the user group is right from children to the elderly, so knowing how to relate well to such a wide range of people is vital. Within a team of 7 I also work to provide professional Podiatrists with clinic information on a daily basis.The key to a team is responding to critical situations in a mature manner and I've certainly been used to being flexible and going the extra mile in helping management provide a service in difficult staffing periods. Show less -
It Helpdesk AnalystJpmorgan Chase & Co. Jul 2005 - Aug 2007Business Technology Co-ordinator Providing business support to the Investment Bank Securities Operations team. requesting access rights financial services applications for a user base of 90 people in Bournemouth. pro-active chasing of resolver groups to ensure timely access within SLA.Responsibility for ensuring business continuity this involved in depth analysis of user profiles and compilation of data in the need of fail over to a disaster recovery site; Excel use for… Show more Business Technology Co-ordinator Providing business support to the Investment Bank Securities Operations team. requesting access rights financial services applications for a user base of 90 people in Bournemouth. pro-active chasing of resolver groups to ensure timely access within SLA.Responsibility for ensuring business continuity this involved in depth analysis of user profiles and compilation of data in the need of fail over to a disaster recovery site; Excel use for thisFace to face liaison with a variety of sections to obtain their business needs; support to internal customers at the bank. support for more than 20 software applications used by many varying members of the bank, including city traders.Highly successful call evaluations identified customer service standards for me as an individual to be in the top 5% of agents. Customer service a particular strength. Show less -
Senior It Support AnalystJpmorgan Chase & Co. May 2005 - Aug 2007Dealing with high severity outages of critical bank systems, liaising between Investment Banking specialists and Systems specialists to restore connectivity to enable trading and forecasting services to be restored. Also providing security vetting processes for users across the UK, Ireland and India. VPN specialist stress testing new VPN software and it's integration into assets.
Robert H. Skills
Frequently Asked Questions about Robert H.
What is Robert H.'s role at the current company?
Robert H.'s current role is Resilience Project Manager, Dorset Local Resilience Forum.
What are some of Robert H.'s interests?
Robert H. has interest in Listening To Music, New Technology, Running, Mountain Biking, Swimming.
What skills is Robert H. known for?
Robert H. has skills like Microsoft Office, Customer Service, Windows, Troubleshooting, Computer Hardware, Microsoft Exchange, Outlook, Microsoft Excel, Management, Administration, Note Taking, Microsoft Word.
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