Customer Service Manager
CurrentEnsures exceptional customer experiences and smooth front-of-house operations.
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Robert Hassler is listed as Retired Military/Civilian Leader, Program Manager, Engineer and Educator at Fletcher Arms, a with 8 employees, based in Greater Milwaukee, United States. AeroLeads shows a matched LinkedIn profile for Robert Hassler.
Robert Hassler previously worked as Customer Service Manager at Fletcher Arms and Manager and Safety Coordinator at Fletcher Arms at Fletcher Arms. Robert Hassler holds Master Of Science (M.S.), Operations Research from U.S. Air Force Institute Of Technology.
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Robert Hassler is a Retired Military/Civilian Leader, Program Manager, Engineer and Educator at Fletcher Arms. He possess expertise in leadership, military, air force, security clearance, national security and 22 more skills.
Listed skills include Leadership, Military, Air Force, Security Clearance, and 23 others.
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Pewaukee, Wisconsin, United States
Ensures exceptional customer experiences and smooth front-of-house operations.
Waukesha County, Wisconsin, United States
Waukesha, Wisconsin, United States
Wisconsin, United States
Greater Milwaukee Area
Veteran military leader open to strategic, operational or tactical leadership opportunities with a company that shares my values of integrity, ethical leadership, teambuilding and strong work ethic.
Glendale, Wi
Managed the design, development and implementation of the Manufacturing Excellence global operations learning program critical to standardizing the company’s manufacturing processes across 3 business units, 288 manufacturing plants and 130,000+ employees worldwide.♦ Led a team of 4 instructional designers in close collaboration with 9 manufacturing principle experts, 363 subject matter experts, and 3 Regional Learning Leaders in developing 25 learning solutions to train 130,000+ globally dispersed employees in standardized manufacturing best practices to achieve transformational operational efficiencies.♦ Managed translation and localization program responsible for translating web-based and instructor-led training courses to 18 languages and ensuring instruction was effective in a multi-cultural global environment.
Marquette University, Milwaukee, Wi
Directed a collegiate academic department responsible for recruiting, educating, training, motivating and developing officer candidates into Air Force commissioned officers through a comprehensive college program comprised of academic instruction, practical leadership training, and Air Force doctrine.♦ Implemented collegiate-level curriculum consisting of 8 academic courses and 2 leadership application laboratory courses delivering academics, leadership training and career guidance to more than 300 highly qualified undergraduates spanning four distinct proficiency levels. ♦ Led the development, delivery and assessment of a comprehensive annual training strategy coordinating all aspects of training to include instructor training and evaluation, curriculum delivery, student proficiency assessment and effectiveness in meeting established training objectives.♦ Ultimately responsible for qualifying and commissioning officer candidates as Second Lieutenants in the U.S. Air Force.
14Th Air Force Hq, Vandenberg Afb, Ca
Provided responsive and relevant operational analysis and data-driven decision support to senior Air Force and national leadership. Directed analysis, assessment and lessons learned activities focused on improving the delivery of space-based capabilities to the deployed operational joint warfighter.♦ Devised, implemented and directed the Analyses, Assessments and Lessons Learned Directorate of a global, geographically dispersed organization of 12,000 people in 155 units at 44 locations. Led a team of 8 analysts building effective business partnerships to provide senior executives with timely and relevant operational analyses to identify the effectiveness of business goals and strategies in 5 distinct and diverse business areas. ♦ Trained 40+ member staff to use new technologies to capture valuable operational lessons learned and integrate findings into routine and crisis operations procedures and policies for geographically separated diverse business units.
Air Force Space Command Hq, Peterson Afb, Co
Principle manager and military assistant to the Director, Strategic Plans, Programs, Analyses, Assessments and Lessons Learned. Managed administration and personnel programs and developed policies and procedures to successfully achieve business goals. Personally managed sensitive, high-priority projects. Prioritized executive matters requiring Director's attention.♦ Managed 140 people in 2 directorates and 6 divisions developing strategy, policy, doctrine and long-range plans, providing modeling, simulation and scientific analysis, programming manpower and resources, and developing and sustaining international relations directly supporting a global organization of more than 21,000 people.♦ Led directorate through 60% admin staff turnover while achieving and sustaining an unprecedented greater than 99% on-time rate on more than 1000 staffing actions and 100% accuracy in personnel records.♦ Directed contractor subject matter experts developing operational concepts and analyzing technical alternatives for meeting military satellite intelligence, surveillance and reconnaissance requirements.
National Reconnaissance Office, Fort George G. Meade, Md
♦ Directed 120-member, multi-agency satellite operations center directing multi-$B national defense intelligence satellite placement. Earned a national award for leading a diverse team of analysts, engineers and schedulers to meet 100% of critical objectives in a high tempo, high pressure environment with minimal margin for error.♦ Championed 3 satellite placement strategy revisions crucial to supporting ongoing military operations around the globe. Skillfully negotiated unanimous approval from multiple national stakeholders with competing interests.
Squadron Officer School, Air University, Maxwell Afb, Al
♦ Developed dynamic leadership skills of 3,250+ military leaders annually. Coordinated instruction sequencing and training venues for 57 faculty/staff across 4 training units conducting foundational leadership education and training. ♦ Built and executed student evaluation protocols derived from course learning objectives. Identified student behaviors indicating mastery of learning objectives and tailored curriculum to improve student application of learned behaviors.
Squadron Officer School, Air University, Maxwell Afb, Al
♦ Conducted initial certification and continuous development training of 57 faculty members. Improved delivery and coaching skills of expert instructors and evaluated instructor performance against established standards ensuring positive professional growth of faculty and mastery of learning objectives by more than 3,250 students annually. ♦ Trained the trainers to teach completely new 5-week curriculum. Built and executed faculty training plan and wrote 75-page faculty handbook to prepare for school’s largest curriculum revision in its 50-year history.
Squadron Officer School, Air University, Maxwell Afb, Al
♦ Instructed intensive 7-week professional military education program 6 times annually. Delivered over 200 hours of curriculum covering military leadership, values and teambuilding concepts to U.S. and international military officers.♦ Rated “Outstanding” on 22 of 22 instructor evaluations. Mentored five Distinguished Graduates, two Superior Leaders and two Top Graduates. Trained trainers on instructional technique, evaluation methodology and delivering student feedback.
Various Locations
Chief Operations Engineer, MILSTAR Satellite Program 1997 - 1998Lead Payload Software Engineer, MILSTAR Satellite Program 1996 - 1997Guided Munitions Engineer, B-2 Bomber Program 1995 - 1996Aircraft Survivability Program Manager, Air Force Research Laboratory 1994 - 1995Aircraft Survivability Analyst, Air Force Research Laboratory 1992 - 1994
Activities and Societies: Member of Omega Rho (National Operations Research Honor Society)
Activities and Societies: Air Force ROTC, Sigma Chi Fraternity
Quick answers generated from the profile data available on this page.
Robert Hassler works for Fletcher Arms.
Robert Hassler is listed as Retired Military/Civilian Leader, Program Manager, Engineer and Educator at Fletcher Arms.
Robert Hassler is based in Greater Milwaukee, United States while working with Fletcher Arms.
Robert Hassler has worked for Fletcher Arms, Retired, Johnson Controls, Marquette University, and United States Air Force.
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Robert Hassler holds Master Of Science (M.S.), Operations Research from U.S. Air Force Institute Of Technology.
Robert Hassler is listed with skills including Leadership, Military, Air Force, Security Clearance, National Security, Defense, Military Experience, and Military Operations.
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