Robert Hatcher Email & Phone Number

 26 years in the information systems field, 24 years with CRM experience. Extensive experience with design, implementation and support of Siebel CRM,MS Dynamic CRM, AWS, Azure & SalesForce implementations, especially those differentiated by substantial customization, integration with disparate systems and large volumes of data. Bridges the gap between end user requirements and software implementation. Makes significant performance improvements to end user and batch transactions through analysis and optimization at all levels:o Code/Configuration/SQLo DB’s (MS SQL, DB2 UDB, No SQL& Oracle)o Data Modelingo Application and database server hardware and load balancingo Networko I/O subsystemsSpecialties:Project Management Agile Methodology CertifiedProject Manager Specialties: System Analysis and Design Performance Tuning Advanced Debugging Siebel & MS Dynamics Environment Design (24x7, High Availability, Optimal Performance) Development Methodology Data Architecture Data Modeling and Analysis Service Oriented Architecture Analysis and Design