Robert C. Email and Phone Number

Responsible for architecture, engineering and operational activities related to design, planning, integration, build, test, and day to day support of backup, disaster recovery, and data protection technologies used at MVW.

Working in a 24X7 technology restoration and availability command center:Managing EMC VMAX, VMAX3, VPLEX, VNX, VNXe, HP-XP, Hitachi HUS, NetApp storage arrays in heterogeneous OS environment, Windows , VMware and AWS public/private clouds.Managing Brocade and Cisco MDS9000 based complex SAN fabric extending across data centers with multiple VSANs, EMC Unity, Cisco UCS and EMC Data Domain.Storage & fabric management tools – EMC UniSphere, Solution Enabler/Symcli, HP Command View… Show more Working in a 24X7 technology restoration and availability command center:Managing EMC VMAX, VMAX3, VPLEX, VNX, VNXe, HP-XP, Hitachi HUS, NetApp storage arrays in heterogeneous OS environment, Windows , VMware and AWS public/private clouds.Managing Brocade and Cisco MDS9000 based complex SAN fabric extending across data centers with multiple VSANs, EMC Unity, Cisco UCS and EMC Data Domain.Storage & fabric management tools – EMC UniSphere, Solution Enabler/Symcli, HP Command View, NetApp OnCommand Manager, Hitachi Storage Navigator, Cisco Fabric Manager, DCNM, Device Manager.NetBackup, Backup Exec and EMC Avamar.Monitoring tools like Patrol, BEM, BPPM etc.Storage DR technologies – EMC SRDF, Recovery Point, Datastore Mobility, HP Continous Access, NetApp Snapmirror, Hitachi Storage Replication.Troubleshooting storage access & performance issues.Handles multiple complex recovery scenarios in large environments.Problem solving and resolution.Promotes process Improvement.Restoration of high severity incidents.Lead and drive restoration calls.Engage & drives restoration with required vendors.Identifies RCA for incidents & provide remediation plan with team.Monthly analysis of incidents/restoration efficiency, RCA & remediation.Prepares remediation plan for environment based on RCA from incidents.Review & approve CRQs for impact assessment. Show less

Supporting 8 Data Centers (mostly in Chicago and LA) utilizing over 4.5 Peta Bytes of storage across more then 60 storage clusters.RESPONSIBILITIES: • The daily monitoring and health checks of the corporate Storage and SAN infrastructure. • The initial Set-up and configuration of the Storage Arrays, HSM, Tape Library and SAN switch environment. • The maintenance and creation of accurate documentation of the SAN environment. • Troubleshoot and train team to react to any… Show more Supporting 8 Data Centers (mostly in Chicago and LA) utilizing over 4.5 Peta Bytes of storage across more then 60 storage clusters.RESPONSIBILITIES: • The daily monitoring and health checks of the corporate Storage and SAN infrastructure. • The initial Set-up and configuration of the Storage Arrays, HSM, Tape Library and SAN switch environment. • The maintenance and creation of accurate documentation of the SAN environment. • Troubleshoot and train team to react to any SAN related issues. • Root Cause Analysis and implement preventative measures. • Support and maintain a Disaster Recovery Infrastructure utilizing array based replication technologies. • Advanced knowledge of NetApp 3200 series disk controllers, EMC DMX and VNX storage array as well as Brocade switch technologies. • Supports the complex storage subsystems. • Performs other duties as assigned by management. Show less

DesignCreates engineering design to meet the business and operational objectives for businesscontinuity solutions.Defines standard engineering designs, templates, processes, and procedures for implementingprojects that follow existing TransUnion architectures for large complex projects.Proactively utilizes knowledge of the business unit and objectives to maximize the efficiency ofthe design.Assessment and StrategyAnalyzes system performance, modifying… Show more DesignCreates engineering design to meet the business and operational objectives for businesscontinuity solutions.Defines standard engineering designs, templates, processes, and procedures for implementingprojects that follow existing TransUnion architectures for large complex projects.Proactively utilizes knowledge of the business unit and objectives to maximize the efficiency ofthe design.Assessment and StrategyAnalyzes system performance, modifying parameters to improve throughput andeffectively utilize system resources.Monitors resource usage, making required adjustments.Responsible for accurately estimating and planning activities within the domain to provide thenecessary input into the project managers for developing an end to end plan.Establishes and maintains strong collaborative relationships with internal and external strategicpartners as well as critical IT infrastructure service providers.Evaluates tools and makes cost-conscience tool recommendations.SupportProvisions complex storage environments.Participates in on-call production support activities, using the technical knowledge andcapability to handle all problems that may arise.Proactively puts procedures in place to prevent and reduce the severity of outages.Conducts updates of management information systems, including asset management, timetracking and other systems.Coordinates moves, adds and changes for local, metropolitan, wide area, and customer servers.LeadershipMentors junior team members on current standards and best practicesSets up training classes and may function as a tool administrator, working with the vendor,internally coordinating product upgrades and fixes.Responsible for developing the organization by mentoring junior engineers anddeveloping “how to” guides. Show less

Engineer architect and manage the current Storage Environment (SAN, NAS, DAS and CAS). Working closely withadministrators and engineers on UNIX, Windows and Database platforms in the configuration, administration andmaintenance of SAN connectivity, storage and backups. Responsible for projects that include detailed project planningand management of the project plan. Manage vendor relationships, overall technical architecture and conformance to thecurrent and future business… Show more Engineer architect and manage the current Storage Environment (SAN, NAS, DAS and CAS). Working closely withadministrators and engineers on UNIX, Windows and Database platforms in the configuration, administration andmaintenance of SAN connectivity, storage and backups. Responsible for projects that include detailed project planningand management of the project plan. Manage vendor relationships, overall technical architecture and conformance to thecurrent and future business requirements. Functions as a subject matter expert. Acts as an advocate for and prepareproposal and presentations relative to storage environment design, redesign and enhancements. Show less

Supporting EMC Symmetrix (Vmax), DMX, Symmetrix, Clariion SAN, NetApp and Dell Equallogic storage. Also supporting VMware vSphere and ESX server environment, EMC Celerra and NetApp NAS, SAN, storage Performing frame migrations Support of Cisco and Brocade SAN switches 7/24 support Self-directed Working in a team environment which is customer focused.

Kirkland & Ellis LLPSr. Firmwide Storage/Backup Engineer Chicago, IL March 2008 - PresentI am currently working for Kirkland & Ellis LLP located in Chicago, Hong Kong, London, Los Angeles, Munich, New York, San Francisco and Washington D. C. I provide day to day support for the Firmwide SAN Storage and Backup environment globally. I also work in cooporation and collaboration with the Networking, Open Systems, Midrange and local office IT staff. Provide the Desktop and helpdesk… Show more Kirkland & Ellis LLPSr. Firmwide Storage/Backup Engineer Chicago, IL March 2008 - PresentI am currently working for Kirkland & Ellis LLP located in Chicago, Hong Kong, London, Los Angeles, Munich, New York, San Francisco and Washington D. C. I provide day to day support for the Firmwide SAN Storage and Backup environment globally. I also work in cooporation and collaboration with the Networking, Open Systems, Midrange and local office IT staff. Provide the Desktop and helpdesk staff in troubleshooting, diagnosis and resolution of incidents.Perform daily storage management for the SAN globally. Responsibilities also include daily review of storage event logs and backup reports, daily monitoring of disk utilization, maintenance of storage and backup systems. Coordination and storage management for and with the local IT offices. Troubleshooting and technical support of the storage and backup environment. Show less

Traveling to over 40 authorized training facilities providing customers with SAN and NAS technical training.