Robert Headley Email & Phone Number

Sioux Falls, South Dakota Area

Provide technical support and respond to billing inquiries for Midco business customers.

Sioux Falls, South Dakota Area

I am the person that I pretend to be. What does that mean? It means that I believe that authenticity starts with your own self image. We are all pretending, but how much of that holds up to your reality? User experience is more than a fresh coat of paint, customer service is not a vocation, it is an outlook.

Sioux Falls, South Dakota Area

Provided technical support for Cable TV, High Speed Internet and phone service and support our billing operations and customer retention efforts.

Sioux Falls, South Dakota Area

Technical support for Cable, Internet and phone services serving the South Dakota, Minnesota and Iowa areas. Vast Broadband is a new company with an eye on infrastructure growth and competitive advantage.Vast Broadband was created with Clarity Telecom purchased the South Dakota properties from WideOpenWest.

Sioux Falls, South Dakota

Techncial Support for Cable, Data, and Phone.

Sioux Falls, Sd

Phone Banker at Wells Fargo.

Sioux Falls, South Dakota Area

Customer Service Representative for Esurance - An Allstate company. I help Esurance customers with their requests or forward them to the appropriate departments.

I help Qwest customers with billing problems and suggest additional services that would make their user experience better. High Speed Internet, DirecTV and Verizon Wireless cell phone service.

I handle Public Relations for Op Games LLC, a startup developing casual games for multiple platforms. I also do project management, recruitment and business communication and whatever else is needed that I am qualified to handle.

I perform technical support for the Apple iphone and associated accessories.

I am currently in training to be a Consumer Sales Associate for a Sears Mall store. In the Hardware/lawncare and exercise department.

blogged about software and the web for downloadsquad.com

assisted with the Daffodil days campaign

I monitored agent calls and graded them using a standardized form, in the areas of Tone and pace, offer flow adherence and client goal adherence.

Third Party Verification. Whenever a agent in the winback department makes a sale. I take over the call and re-confirm the offer then I put the customer on hold and connect with the customer retention group at DirecTV. I explain the offer to them and then transfer the customer over to DirecTV.

Inbound ancillary sales to AOL customers.

Business Administration, Marketing

Activities and Societies: Theater Appreciation

Diploma, Band

Activities and Societies: Marching BandBand (Marching, Jazz, Pep, Concert, and ensemble competition), Art (Ceramics I and II, Computer art.