Robert Helbig Email & Phone Number

Munich, By, De

• Solution integration, failure analysis and custom developments for SAP’s Incentive Management Cloud B2B solution• Custom Crystal Report development and monitoring• Production environment monitoring to detect anomalies

Munich Area, Germany

• Functional and disciplinary manager for a global remote distributed, diverse engineering team• Gained a high employee retention rate (98%) by frequent 1:1’s, focal reviews, feedback, joint skill, and career development (S.M.A.R.T methodology)• Coached, motivated and mentored team members, ensuring productivity and morale in high-pressure situations. Hosted regular gatherings to foster team building

• Partnered with leaders to identify and coordinate the development of 7 new SAP ERP/CRM solutions.• Spearheaded the bilateral continuous product qualification and development.• Intensified the Alliance partnership through bi-weekly visits, Executive Briefing Center (EBC) with C-levels and Quarterly Business Reviews (QBR).

• Represented the company frequently at trade shows for increased visibility.• Briefed press and built relationships with key members of the media, for favourable PR.• As technical subject matter expert, spoke at conferences.

• Conveyed technical pre-sales including Proof of Concepts (PoC) onsite.• Delivered in-class trainings throughout EMEA for thorough understanding of products.• Created/established/built local technology partnerships to advance product adoption and expanded business reach.

• Established 3 lasting OEM relationships and drove design-ins to grow revenue by 300% over 2 years.• Increased product stickiness by propelling API integrations.• Provided low-level trace analysis and debugging.

• Provided pre- and post-sales support for storage solutions.

• Built-up production and support for storage products sold to industrial end customers.

• Conducted onsite storage installations to achieve revenue targets.• Created and maintained supplier relationships.• Built performance optimized storage for non-linear editing (NLE) and creative market.

• Ensured highest client satisfaction by swiftly resolving technical support and pre-sales requests from end-customers, resellers, distributors, and OEMs.• Invented and implemented storage tools for performance tuning, resulting in cost savings of 20x over other methods.• Designed, installed, and maintained internal IT and test lab.

Education record

Managerial Leadership Program ~ Team Management ~ Leading and Motivating ~ Retaining & Developing Employees ~ Accelerating Team.

Education record

Preparing and Presenting a Business Case ~ Proving the Business Value ~ Performing Key Analyses

Education record

Installed Base Analytics ~ Solutions Analytics

Education record

Strategic Selling (Miller Heiman) ~ Partner Relationship Management (InfoMentis) ~ Exercising Influence (Barnes & Conti)