Robert Henry ☁️ Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

Cancer Council is a well known Australian Charity. With large national events such as Daffodil Day, Australia's Biggest Morning Tea and Relay for Life Cancer Council also runs an online and instore shop specialising in quality products related to Sunsmart and UV protection.My position has been both Project Manager and Retail Services Manager. Projects included: Onboarding my team to work remotely, software, hardware and remote trainingRetail Express - POS data cleansing, roll out, testing and training (multiple sites)Stand-up meetings and national conference callsWarehouse / logistics redesigneCommerce redesign and UXNational online and in-store sales strategies, marketing calendars.Key stakeholder engagement and relationship building with major local suppliersData analytics, weekly, monthly across all statesTeams, Skype for Business, Sharepoint, Power BI, Cognos, MS Dynamics, MS 360Retail Services Manager:Managing a team of 6 full-time staff, 2 casuals and 10 volunteers.Upskilling my team on sales techniques through training / documentationSales strategies amongst corporate clientsInventium Programme training course

Melbourne, Australia

- Project managed and delivered multiple successful retail eCommerce websites, including the technical implementation, software development and API configurations, testing plus ongoing maintenance of these platforms. Increasing velocity and driving lean teams with an Agile mindset.- Creating bespoke solutions and onboarding customers with training- Implementing multiple CRM solutions and automation- Full data management, analysis and building strategies based on intelligence gathering- ASW system set-up, management, system maintenance including backups and restores.- Navigated complex government processes to become a Registered Provider through the NDIS.- Tech vendor relationships with enterprise Telco providers.- Driving digital marketing strategies. (Adwords, SEO, funnels & remarketing)- Advanced user of Basecamp 2 linking 3rd party vendors to track project milestones. - Accountancy responsibilities including budgets, profit & loss and tax reporting.- Utilizing project management methodology to implement effective business control systems.

Business development, new lead generation, scoping projects, consulting of hardware and software rollout for enterprise FTSE100 companies and government departments.

Coordinating multiple projects globally for satellite voice & data, managing external vendors, installations in line with end-user requirements, meeting budgets and deadlines.Performing against project KPI targets and meeting revenues targets. (jointly responsible for 7% annual growth on a US$0.3b tier one global enterprise account)