Robert Hepler Email & Phone Number

Charlotte, Nc, Us

- Currently Global Economic Sanctions Executive, Global Payment Operations. Leading the organization responsible for all transaction screening, monitoring and other operations functions in support of economic sanctions compliance, globally.- Recently Chief Operating Officer and Business Controls Executive, Global Payment Operations. (May 2019-Dec 2021) Responsible for Risk Management, Global Regulatory Reporting for Payments, Business Continuity, Audit and Exam Management.- Formerly Senior Group Operations Manager, Global Payment Operations (May 2018-May 2019). Led an organization driving operational changes to the Bank's principal payment platforms and processes and the associated Investment Portfolio. - Previously responsible for the management of commercial overdraft transactions and intraday exposure for the enterprise, globally. (2015-2018)- Former role as COO in Wholesale Credit Operations, responsible for functions to include Business Support Management, Controls, Risk Management, Business Continuity and other associated activities. (2013-2015)- Key stakeholder in military veteran hiring and non-profit organization engagement in the community. Served as Chapter Lead for Employee Resource Group - Bank of America's Military Support Affinity Group (MSAG).

Charlotte, Nc, Us

Three key leadership roles within the Bank during this period, with significant responsibility for teams and portfolios of project work. Experience included:- 2009-2013 Manager within Enterprise Capital Management for US Basel Readiness and reporting and related efforts for international legal entities. Responsible for regular upward reporting and governance routines for senior executives as well as regulatory reviews. - During 2011, led strategic planning for program portfolio for Basel; continued responsibility for supervision of the Program Management Office (PMO) and governance of the portfolio of projects. Directly managed a variety of projects within the Basel program.- 2007-2008 Business Continuity Leader on the Enterprise Business Continuity (BC) organization. Principal staff member for “All Hazards Planning” team. Responsible for understanding the global footprint of the bank for reference and impact assessment during exercises or actual business continuity events. Developed enterprise-wide business continuity technology solution in support of continuity of operations plans development and BC event execution.- 2006-2007 Manager of Strategic Initiatives for Service and Fulfillment Operations (SFO). Developed Strategy and Technology Initiatives portfolio for Payments Processing division within BAC integrating check imaging efforts with related required changes in statement rendering and cash logistics.

Washington, Dc, Us

- Infantry Officer with 22 total years of Service in the US and Overseas. Recently, Officer In Charge of the Charlotte, NC Reserve Detachment for Facilities Inspection and Training Exercise Support. Oversaw facilities and exercise compliance with Department of Defense, EPA, USDA and other local or international environmental standards.- Nearly nine years of active duty as an Infantry Officer to include Company Command tour in Iraq leading a Light Armored Reconnaissance Unit. Former Operations Officer, Executive Officer, Platoon Commander as well as three years as an Instructor at the Infantry Officer Course and The Basic School.- Additional service of more than eight years in a reserve status including service as the Marine For Life Hometown Link in Western North Carolina.

Mba, Finance, Small Business

Executive Education Corurse - Operations Program, Banking

Executive Education Course, Operations Management And Supervision

Bachelor Of Arts - Ba, International Politics