Robert Hickey, Deputy Director of The Protocol School of Washington® (PSOW), has been conducting protocol trainings and workshops since 1988. He is the author of the updated and expanded edition of "Honor & Respect: the Official Guide to Names, Titles, and Forms of Address" (2013).He has updated and revised the fourth edition of "The Blue Book of Stationery" published by Crane & Co., (2009) with Pamela Eyring a guide to the use of printed stationery in social and corporate correspondence and entertaining.He speaks to groups on a wide variety of topics. His topics revolve around on 'how you do things' on really does matter to those at the top of the pecking order. In today’s casual world most people have little day-to-day practice with the formal communication and application of precedence that are standard operating procedure in high government and international business. He believes the basics of protocol are useful to everyone interested in advancing his or her career.Specialties: Use of Names, Titles, and Forms of AddressProtocol, Precedence, Etiquette, Cross-cultural CommunicationsPublic SpeakingMarketing and Public Relations
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