Day to day support of the school.Support in the management of all school IT, including: application support, end user hardware support configuration and setup, networking, server configuration, active directory, software deployment, various software management and administration.

Provide technical support to the Schools ICT network.To ensure that the ICT rooms are kept in good repair, clean and safe to use.To maintain the school computers, network servers and associated software in full working order as directed by the ICT Network Manager.To manage the school computer networks and servers as directed by the ICT Network Manager.To manage the physical and software security of the school computer system and networks as directed by the ICT Network Manager.To provide technical support and help for users.

Registration of claims, dealing with third party medical centre's/Hospitals and GP's to collect further medical evidence for claims, deal with claimant quires regarding states of claim or medical requests.I have been seconded to multiple areas including our Learning and Development team to create a database for the management of staff's mandatory training, and our security team to assist in meeting information assurance levels. I was temporarily promoted to a claim assessor on the AFCS scheme.During this position I found myself being the go-to person within my office for IT related problems and quires and am now eager to put these skills to good use. This included basic hardware troubleshooting, assistance with Microsoft Office quires, and creating a training database to record staffs mandatory training requirements. I achieved this through being an adaptable and quick learner, intuitively working through new IT hardware and software systems with little to no guidance. I was then able to pass this knowledge onto colleagues.