Vice President/ Senior Director or Sales, Operations, and Merchandising Executive with a 34 year successful track record of building large scale profitable businesses, + $1.3 Billion in sales while leading to operations by strategically managing national teams on special projects, training and operations.A clear and articulate communicator. Proven ability to effectively inspire and negotiate with all levels of Executives and external vendors. Excels in individual and large group oral delivery. Organized in fast-paced, dynamic and deadline driven work environment.Specialties: Go to person to create and lead new initiative and launch large scale projects. From creating a industry leading protection program, launching virtual reality, starting Furniture RFID inventory system, and adding new furniture departments to over 100 doors.A true people leader, Pulse People Survey personal scores between 96 to 100 every year for a decade. Leading a national remote team with varied areas of focus. Operations Directors, Merchandise Directors, Regional Trainers, Project Managers and Analysts all working on my team. I value the art of partnership and capitalizing individual strengths while challenging each individual to grow in order to prepare them for their next position. The mind set, we work hard for each other because we want to see those who we care about succeed.
Hopps Homes With Keller Williams
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Co-Owner And AgentHopps Homes With Keller Williams Apr 2022 - Present
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Senior Director Sales And Operations NationalMacy'S Mar 2019 - Nov 2022New York, Ny, UsOversee Macys Store Sales and Operations for Furniture, Mattresses, Protection Plans and Special Projects. $1.3 Billion in Annual Sales and $72 million in protection plan sales annually. Leading remote teams for operations, training, policy and new innovation development. Creator of an industry leading protection plan program. Key lead in bringing VR and Room Planner technology to our Colleagues and Customers. -
Vice President Operations And SalesMacy'S Mar 2017 - Mar 2019New York, Ny, UsOversee the development of $1.2 Billion in annual sales in Furniture, Mattress and Rug. Responsible for a 17 regional managers with a focus on driving Sales and improving the customer experience. We lead policy development, Sales Training, Communications to the stores, Protection program management, New initiatives, Special Projects, setting up new furniture locations, Business Development and Operations. -
National Director OperationsMacy'S Oct 2012 - Feb 2017New York, Ny, UsDeveloped a team over Big Ticket Sales, Training, and Operations. Lead opening of newlocations -
National Director Protection PlansMacy'S Oct 2006 - Sep 2012New York, Ny, UsOverseeing the Furniture, Mattress and Rug protection plan. Responsible for strategically redeveloping the entire program, lifting Sales from $20 million to $39 million annually in just 4 years. Lead a team of 32 district managers across the country focused on training and developing the protection program.Key responsibilities working with insure risk managers, program vendors, Technician companies, legal, logistics and over 350 stores and the leadership pyramids of each location. -
Regional ManagerMacy'S Jun 1999 - Sep 2006New York, Ny, UsDrives sales and train selling staff and managers in 120 locations on the West Coast for Big Ticket Sales, Protection Plans, and Return Rates. Maintained accountability through weekly reporting, partnering with senior leaders and consistent coaching. Elevated results to the best in the nation. -
SalespersonMacy'S Sep 1988 - Jun 1999New York, Ny, UsMillion Dollar Writer multiple years, Selling Furniture, Electronics and Protections plans. Always maintained a top customer experience score and was a team leader in the store. Protection plan conversion rate of 84% annually. -
Firefighter - VolunteerMarysville Fire District Jul 1996 - Sep 2006Marysville, Washington, UsNight Shift Firefighter, Emergency Medical Technician, Community Emergency Response Team Instructor, Pump Operator and Christmas Santa for local food banks -
Route Sales RepresentativePepsico Mar 1988 - Sep 1988Purchase, New York, Us -
SalespersonSears Aug 1985 - Mar 1988Chicago, Il, UsSalesperson Selling Lawn and Garden and Electronics'. Top salesperson in my department consistently!
Robert Hopps Education Details
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Shoreline CollegeGeneral
Frequently Asked Questions about Robert Hopps
What company does Robert Hopps work for?
Robert Hopps works for Hopps Homes With Keller Williams
What is Robert Hopps's role at the current company?
Robert Hopps's current role is Owner of Hopps Homes Real Estate Group, Keller Williams Real Estate Agent.
What schools did Robert Hopps attend?
Robert Hopps attended Shoreline College.
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