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Our world is rife with change. Technology disrupts business models & ways people expect to interact with us. We also face increased competition. Many people react to these changes with fear, uncertainty, & doubt. They over-invest or under-invest. They delay or panic. These do not lead to good outcomes.I worked the last 20 years to become an expert in helping institutions & people successfully realize opportunities & minimize cost/risk at the intersection of technology & university/healthcare operations.At times IT is the face of wanted or unwanted change to the way we’ve always done something.The MS in leadership & organizational change gave me theory & practice in implementing strategies for shaping culture & processes to get desired results. The MBA helped me better understand how technology can improve health care outcomes. I'm working on a doctorate because I'm an insatiable learner.My primary skill is helping people—our only true competitive advantage-- use technology effectively to automate & remove cost/complexity so we can spend less time on rote things & more time on things that are distinctive & provide competitive advantage.I like technology a lot but like people even more.I like solving little, big, or impossible problems. Listening helps.I try not to make the same mistake twice.I have helped organizations move from reactive, to planned, to agile & innovative.I balance stability & innovation (transparency & trust are vital)I invest in people & hold them accountable for their best work. We plan, communicate, & execute well.I teach courses to connect to the mission.I develop leaders and teams that get the job done. We have fun too.Those teams then help organizations maximize investments in technology for consistent & sustainable results.I know all the CIO buzzwords & how to use them: virtualize, cloud, security, entrepreneur, governance, BPO, BI, PMO, ROI, VDI, MOOC, big data, green, social, mobile.
University Of Alabama At Birmingham
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Vice President For Information Technology And Chief Information OfficerUniversity Of Alabama At BirminghamBirmingham, Al, Us -
Associate Vice President And DcioThe University Of Alabama At BirminghamBirmingham, Al, Us -
Associate Vice President And DcioThe University Of Alabama At Birmingham Nov 2015 - PresentBirmingham, Al, Us -
Adjunct Professor, Misq, Collat School Of BusinessThe University Of Alabama At Birmingham Aug 2016 - PresentBirmingham, Al, Us -
Adjunct ProfessorUab School Of Health Professions May 2019 - Presentcurrently teaching Health Care Innovation (HA 674) to executive masters of health administration students
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Board TrusteeMcwane Science Center Jan 2018 - PresentBirmingham, Al, Us -
CioArmstrong State University Apr 2012 - Nov 2015Savannah, Ga, UsWorking as a presidential report to increase value for students and stakeholders through efficient use of technology and to provide general leadership to the institution and in community relationshipsImproved access and service to students and reduced cost to institution through business process optimization, document imaging, and workflow automation using six sigma and design thinking methodologies.Created action-oriented, BI-driven culture by providing relevant information delivered in concise packets for audiences from top executives, subject matter experts, and the general population.Focused the resources associated with IT to increase enrollment and external funding.Transformed a reactive IT organization into one where services and outcomes are planned and collaborative.Coached/mentored IT leadership and staff to ensure professional growth and to permeate culture of service & accountabilityCreated project management office to ensure predictable quality, costs, and timelines for projectsRepaired and developed productive relationships with faculty.Assisted in renovating and re-branding satellite campus with focus on non-traditional and military students.Reduced bureaucracy to allow faculty and staff the ability to pursue innovative ideas.Created partnerships for economic development within the Savannah and surrounding communitiesImplemented portal for streamlined access to data and services.Re-designing web site and services for a "mobile first" strategy to increase utility and appeal for students and parentsTransitioned faculty and courses from Blackboard to Desire to Learn.Virtualized data center and implemented cloud strategy for key servicesRe-architected wired and wireless LAN infrastructure which increased coverage in green spaces, increased density to accommodate 250% rise in wireless devices connecting to network, and reduced maintenance costs by 30%. -
Adjunct FacultyMiami University Aug 2011 - Sep 2015Oxford, Oh, UsTaught courses for Interactive Media Studies including:Game mechanics and human behavior;Innovation and disruptive thinking; Business Intelligence and Social Media through Sentiment Analysis; andCapstone consulting courses to help college seniors work collaboratively across disciplines to answer real-life challenges from Fortune 50 companies. -
Assistant Vice President, Academic And Institutional Technology SupportMiami University Jan 2008 - Apr 2012Oxford, Oh, UsKey Accomplishments and ResponsibilitiesSponsored initiative to save $1.1M and realign IT support across the university in an overall effort to save $3.8MLed and coordinated ~120 FTE organization, including central IT and non-reporting decentralized IT staff, to define roles, workflows, and standards for IT services through influence, persuasion, and accountability with IT staff and academic and administrative leadershipLed effort to understand the strategic direction of e-texts to reduce costs and increase accessibility under ADACo-founded the M-Learning Center at Miami University as a collaboration with Academic Affairs, IT, and industry partners which served to improving educational outcomes and technology commercializationCoached and mentored staff to ensure professional growth and to permeate culture of service & accountabilityStabilized unreliable services and infrastructure by applying principles of availability, reliability, and risk managementCreated service-oriented culture designed to achieve balance between quality and rapid deployment of servicesExposed hidden economies embedded in processes and silo organizations and then worked to document costs and opportunities for improvements through a lean methodology approachDeveloped framework to rethink sourcing and staffing strategy to apply more resources for competitive advantage activities rather than basic infrastructure activitiesIncreased research computing support group’s faculty contact hours by 15% by setting group goals and coaching management staff which helped increase external grant funding by 5.5% from FY2011Transitioned faculty and courses from Blackboard to Sakai in an expedited and faculty driven process. -
Sr DirectorMiami University 2004 - 2008Oxford, Oh, UsKey Accomplishments and ResponsibilitiesConsolidated IT procurement to save $1M+ annuallyDeveloped notebook program based on pedagogy and service not hardware acquisitionImplemented IT asset and configuration management programImplemented incident, change, and asset management using ITIL framework -
Director, It PartnershipsUniversity Of Georgia Sep 1996 - Nov 2004Athens, Ga, UsKey Accomplishments and ResponsibilitiesInitiated and implemented IT insourcing function and executed business plan for growing the center from less than 5 staff to over 70 within 24 months & continually increasing the service portfolioCo-created the Research Computing Center as a partnership between VP for Research, VP for Instruction, and CIO’s office to increase research and funding capacity of universityManaged and directed grant based network and interoperability research test labSaved institution over $1M annually in shared service model between central IT group and clientsImplemented Client Relationship Management to improve service quality, meet current needs, and strategically partner for future growthAchieved tremendous growth, despite state budget cuts, for ability to successfully leverage internal IT team's expertise in meeting university-wide technology initiativesServices included healthcare IT for clinical departments, research computing, application development, web design, and desktop support -
Project And Facilities ManagerHoward Electrical Contractor, Inc Jan 1992 - Jan 1995Key Accomplishments and ResponsibilitiesDropped out of college to run family business while father recovered from cancerDetermined project size and scope, created bids and negotiated contracts for large construction and data center projectsRecruited, trained and managed contract and full-time managers and staffSuccessfully completed projects on time and within budgetOversaw projects from inception through completion, tracking quality of productionCollaborated with subcontractors, negotiated with vendors and served as key contact to clients
Robert Howard Skills
Robert Howard Education Details
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University Of Alabama At BirminghamHealth Services Administration -
Parker College Of Business-Georgia Southern UniversityConcentration In Health Services Administration -
Northern Kentucky UniversityExecutive Leadership And Organizational Change -
The University Of GeorgiaCell Biology & Microbiology
Frequently Asked Questions about Robert Howard
What company does Robert Howard work for?
Robert Howard works for University Of Alabama At Birmingham
What is Robert Howard's role at the current company?
Robert Howard's current role is Vice President for Information Technology and Chief Information Officer.
What is Robert Howard's email address?
Robert Howard's email address is ro****@****ong.edu
What is Robert Howard's direct phone number?
Robert Howard's direct phone number is +120597*****
What schools did Robert Howard attend?
Robert Howard attended University Of Alabama At Birmingham, Parker College Of Business-Georgia Southern University, Northern Kentucky University, The University Of Georgia.
What are some of Robert Howard's interests?
Robert Howard has interest in Economic Empowerment, Rock Climbing, Learning, Education, Ball Room Dance, Scuba Diving, Reading, Science And Technology, Hiking, Running.
What skills is Robert Howard known for?
Robert Howard has skills like Leadership, Strategy, Management, Strategic Planning, Higher Education, Change Management, Process Improvement, Staff Development, Project Management, Innovation, Public Speaking, Research.
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