Robert Hyman Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Hi-Tech Merchant Services represents Elavon, one of the global credit card processing giants. Hired to identify a new market that presented a significant growth opportunity. Member of Salesforce implementation team, provide ongoing help and training. Accomplishments• Configured and implemented Salesforce and trained end users.• Implemented forecasting to improve revenue tracking and projection.• Provided reports for senior management.

212 King Street West, Toronto

Developed a system to simplify the tracking of coordinated activities between 3 sales teams; met with IT, compliance and operations teams on an ongoing basis to identify pain points and provide solutions.Accomplishments• Provided ongoing support and training for Salesforce to 250+ users.• Configured reports and dashboards on key metrics for senior management.• Negotiated a solution working with compliance and sales to the friction created between the teams during new client account onboarding. • Developed solution to the bottleneck created when reps sourced their own leads.

Head Office, 212 King St West, Toronto

Increased the productivity of the business development team by initiating a project to monetize the 1,000 – 3,000 records each rep had in their names in the CRM. The project was unprecedented and controversial nevertheless senior management followed my lead. The results were extremely significant driving new client revenue per sales rep up by 33%.Accomplishments• Exceeded new client revenue targets by over 10% three years in a row.• Annual new client revenue per sales rep jumped from $75,000 to $100,000+.• Increased new client onboarding by developing a new performance based remuneration system and by defining clear CRM based goals and KPI’s.

Head Office - 212 King St West, Toronto

Hired to open and trade corporate accounts for one of the largest bank independent providers of global payment services. Accomplishments• Exceeded revenue target in excess of 5% building a book of corporate clients in both 2005/2006. • Promoted to assume responsibility of training new traders after one year.• Developed logic used by developers to build a digital foreign exchange trading platform.

Toronto

Managed a sales team of 5 – 25 reps for an exempt market dealer raising seed capital for private equity projects. Responsible for the set-up, use and training of an Act! database. Accomplishments• Set-up and customized Act! crm, trained and supported end users.• Identified $40m lead investor and interest for $100M of mid-tier debt for a private equity project.