Robert Iannace, Jr., M.A., Lac, Ncc Email & Phone Number

Cherry Hill, Nj, Us

Cherry Hill, New Jersey, United States

United States

Cherry Hill, New Jersey, United States

Cherry Hill, New Jersey, United States

Barrington, New Jersey, United States

Conduct comprhensive intake and treatment plans that focus directly on the clientspresenting concerns through accurate diagnosis and treatment of presenting concerns.Conduct weekly individual and family counseling sessions with children, adolescents, andadults diagnosed with substance abuse, anxiety, grief, depression, ADHD, and others.Provide the client with various techniques, such as relaxation skills, social skills, copingskills and functional living skills.Write treatment plans, daily progress notes, and discharge statements.Participate in individual supervision, team supervision, and group training on varioustopics, such as communication and sex, addiction, and others.

Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.Create a welcoming experience by authentically greeting all guests. Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach.Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target.Consistently execute closing routines to deliver a clean and organized store.Support business area teams in completing closing tasks as dictated by daily priorities and guest traffic.Support consistency in closing experience and routines in partnership with the Closing Team Leader or ETL.Work in all departments to ensure sales floor is full, zoned and in stock for guests.Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks.Operate powered equipment safely and only if certified.Demonstrate a culture of ethical conduct, safety and compliance.Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state and local adult beverage laws.All other duties as assigned.

Ewing, New Jersey, United States

Youth Mental Health First Aid Coordinator & Grant Finance Team Member.Youth Mental Health First Aid Coordinator for TCNJ grant project in Mercer County NJ.Manage day-to-day financial operations including monthly grant updates, procurementcard reconciliations, faculty reimbursements, and other financial needs as permanagement.Assist facilitators with class materials, instruction scheduling and event planning.Conduct various research for YMHFA TCNJ Twitter and YMHFA TCNJ Newsletter.Other duties as assigned by Grant Director.

Philadelphia, Pennsylvania

Managed day-to-day accounts payable operations in all areas: PO and Non-PO invoice processing, expense reimbursements, payment processing, and vendor maintenance for large healthcare enterprise consisting of 36 in-patient and out-patient hospitals, 5 urgent care centers as well as a number of individual physician practices and 2 universities.Developed, implemented and maintained accurate and comprehensive procedures and policies, including, but not limited to, accounts payable employee reimbursement electronic portal, corporate travel credit card program and non-PO processing.Built, developed and maintained collaborative relationships acting as liaison with our in- house partners and key stakeholders.Implemented and managed the integration of SAP Concur for all employee travel and non-travel reimbursements throughout an enterprise of 35,000 employee with an average of 15M+ in annual spend.Implemented and manage an employee Corporate Credit Card program with 220+ cardholders with an average 2M+ in annual spend that generates an average rebate of 15Thou.+ annually.Project Lead for implementation and management of an electronic Non-PO check request system to improve process time while eliminating non-value added steps such as manual data entry.Project Lead for implementation and management of an Accounts Payable Playbook

Philadelphia, Pennsylvania

Managed day-to-day accounts payable operations in the area of employee travel and expense reimbursements, including daily review and approval of reports and payment processing for pre-merger/acquisitions of Jefferson Health.Assisted in the development, implementation and roll-out of SAP Concur/American Express Corporate Credit Card Program.Developed quality control metrics for SAP Concur and PeopleSoft (ERP), while establishing daily reports and queries as well as the management of exception tables for functionality of the SAP Concur System.Maintained policies and procedures, created training materials and conducted in-person training courses of use of the SAP Concur System.

Philadelphia, Pa

Handled the processing, accuracy and resolution of invoices, while working collaboratively with internal and external customers.Resolved months of match-audit exceptions.Assisted in the development and maintenance of a web-based reporting system forinternal and external customers regarding invoice information.

Philadelphia, Pa

Delivered strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary actions plans to provide optimal merchandise quality and service.Drove customer satisfaction and maintain client relationships.Ensured compliance to sanitation, and general workplace safety standards.Supervised, staffed, trained, conduct applicable rounding and manage the performance of the department to include the Retail Supervisors and/or front line staff regarding retail operations, including cash handling, merchandising, product presentation, quality and cost control.Responsible for purchasing, receiving, scheduling, and managing service activities in compliance with Aramark Healthcare service systems.Extensive mathematical and analytical skills to oversee and make recommendations to budget, control cost, prepare financial reports and other analytical reporting.Developed and implemented retail service plans to improve service, quality, and profitability of service areas.Utilized customer feedback to respond to customer needs and to improve retail services.

Philadelphia, Pa

Retail Supervisor – March 2013 – March 2015Stand Manager – March 2008 – February 2013Retail Associate – March 2007 – February 2008Earned promotion following top performance and demonstrated ability with increased responsibilities.Supervised a retail staff of 150+ employees, including Stand Managers, Head Cashiers, and Associates.Ensured that merchandise is correctly priced, promoted and displayed throughout each store.Coached, counseled, trained and disciplined employees.Accurate tracking and documentation of inventory and stock, with periodic audits.Analyzed operations and ensure financial accuracy, using Microsoft Excel to record and analyze sales data, as well as employee audits.Assured Aramark’s policies and procedures are followed, and completely understood.Provided extraordinary customer service, including the handling of customer questions, complaints and concerns.Organized and distributed staff schedules.Assisted Stand Managers, Head Cashiers and Associates with job functions and reconcile registers.

Master Of Arts - Ma, Mental Health Counseling/Counselor, Gpa (C) 3.934

Bachelor Of Arts (Ba), Sociology, Gpa 3.60

Activities and Societies: Golden Key International Honor Society, Member of SUMMA Sociology Club, Temple University Scholarship, Dean's.

Associate Of Arts (Aa), Gpa 3.91

Activities and Societies: Phi Theta Kappa International Honor Society, Dean's List 2012, Dual Admissions Candidate, Recieved Highest Honors.

Education record