Robert Watkins
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Robert Watkins Email & Phone Number

Learner Recruitment Coordinator at Gloucestershire College
Location: Cheltenham, England, United Kingdom 12 work roles 5 schools
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Current company
Role
Learner Recruitment Coordinator
Location
Cheltenham, England, United Kingdom
Company size

Who is Robert Watkins? Overview

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Quick answer

Robert Watkins is listed as Learner Recruitment Coordinator at Gloucestershire College, a with 674 employees, based in Cheltenham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Robert Watkins.

Robert Watkins previously worked as Partnership Consultant at Dimensions Training Solutions (Formerly Learndirect) and Regional Account Manager at Remploy Ltd. Robert Watkins holds Information, Advice Or Guidance, Level 2 from Ncfe.

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Email format at Gloucestershire College

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Gloucestershire College

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Profile bio

About Robert Watkins

I help bridge the gap between job seekers and work by developing courses to progress learners to interviews.

Current workplace

Robert Watkins's current company

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Gloucestershire College
Gloucestershire College
Learner Recruitment Coordinator
Cheltenham, GB
Website
Employees
674
AeroLeads page
12 roles

Robert Watkins work experience

A career timeline built from the work history available for this profile.

Partnership Consultant

Dimensions Training Solutions (Formerly Learndirect)

Gloucestershire

Jan 2017 - Sep 2020

Regional Account Manager

Bristol, United Kingdom

May 2016 - Dec 2016

Employer Services Consultant

Gloucester, United Kingdom

Dec 2015 - May 2016

Employer Account Manager

Cheltenham

•Building relationships with and ensure on-going liaison with employers to engage them in our provision to provide sustainable candidates for their job opportunities. Working with employers such as M&S, Sainsbury's, Aldi, APCOA, TSS, Blue Arrow and Bugfinders.

Nov 2014 - Dec 2015

Life Break

Time Out

Cheltenham

A break to recharge my batteries since working full time for National Grid since 1996

Jun 2011 - Oct 2012

Team Manager - Resource Planning (Made Redundant)

Solihull

•Managing multiple back office activities, including complaints, data enquires and a back office call centre. With 8 FTE Team Leaders reporting direct and 55 staff indirect.•Developed and implemented workload vs. manpower forecasts for up to 12 month on a daily, weekly and monthly basis. Review and effective management of the ACD and telephone systems.•Consulted in the future design and build of the business with external consultants.•Scenario planning and risk management to ensure appropriate business continuity management and succession plans in place.•Creation, management and rollout of new performance appraisals for staff in various roles aligned to company tagline and strategy.•Oversaw staff recruitment to ensure suitable resource requirements were met, staff training and development plans in place.

Nov 2009 - May 2011

Call Centre, Despatch And Support Team Leader

Gloucester, United Kingdom

•On day management of a call centre open 24/7, with up to 80 FTE staff. With successful delivery of 90% of calls answered within 20 seconds.•Successful creation and management of a support team within the call centre to deliver forecasting of call volumes and required manpower.•Managing and reviewing forecasting, manpower and call volumes to achieve day, monthly and yearly standards of service within budget and creating of MI for call centre manager.•Identifying current and future training needs of the call centre, implementation and delivery of 12 month plan.•Daily management of team and workload to meet SLA's and KPI's. Quality checks and timely feedback. Delivered team briefs, 1-2-1's, coached and developed team.

Apr 2003 - Nov 2009

Despatcher And Call Centre Advisor

Transco

Gloucester, United Kingdom

Jan 1996 - Mar 2003
5 education records

Robert Watkins education

Information, Advice Or Guidance, Level 2

Ncfe

Education record

Level 2 In Information And Communication Technology (Ict) - City & Guilds, 2015

Level 3

Award In First Line Management

First Diploma, Information Technology

Gloucestershire College Of Arts And Technology

8 Gcses

Balcarras School, Cheltenham
FAQ

Frequently asked questions about Robert Watkins

Quick answers generated from the profile data available on this page.

What company does Robert Watkins work for?

Robert Watkins works for Gloucestershire College.

What is Robert Watkins's role at Gloucestershire College?

Robert Watkins is listed as Learner Recruitment Coordinator at Gloucestershire College.

Where is Robert Watkins based?

Robert Watkins is based in Cheltenham, England, United Kingdom while working with Gloucestershire College.

What companies has Robert Watkins worked for?

Robert Watkins has worked for Gloucestershire College, Dimensions Training Solutions (Formerly Learndirect), Remploy Ltd, Seetec, and The Conservation Volunteers.

How can I contact Robert Watkins?

You can use AeroLeads to view verified contact signals for Robert Watkins at Gloucestershire College, including work email, phone, and LinkedIn data when available.

What schools did Robert Watkins attend?

Robert Watkins holds Information, Advice Or Guidance, Level 2 from Ncfe.

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