Accomplished, results-focused lending administrator with extensive experience at successfully completing loan transactions accurately and in a timely manner. Reputation for creating and maintaining workplace cultures designed to effectively and efficiently drive operational processes. Known also for collaborating with cross-functional units as applicable for all lending related activities. Possesses solid communication, interpersonal, and strategic thinking skills - and offers an unwavering commitment to consistently perform at the highest level of professional excellence.Created and developed Residential Mortgage Programs for 2 different community banks, meeting all production goals. Researched, purchased and implemented the Encompass Loan Origination system. Signed on secondary market lenders and vetted all necessary supporting vendors. Hired and trained sales and processing staff as necessary to achieve our goals. Managed a staff responsible for all Residential Lending functions including:*Loan Origination*Loan Processing*Loan Underwriting*Loan Closing*Lending Compliance*Secondary Market Sales,*System Administration*Loan Servicing and AdministrationCreated and maintained Residential Lending policy and procedures to support the growth of the Residential Mortgage Program while staying on top of the ever-changing compliance requirements.Managed the day to day Loan Administration functions of the bank including payment and escrow processing, rate changes, account reconciliation, and customer service. Developed expertise in loan operations serving and contributing to various internal committees including: Compliance, CRA, CRE, Rate & IT Steering.I can be contacted for more information at 631-974-0256 or robertjacobs918@gmail.com