End User Compute Principal Architect leading the direction to shift to a cloud managed environment for client endpoints, resulting in reduced downtime and support staff overhead. ● Leading and implementing a lite touch Windows autopilot provisioning solution for ~120,000 endpoints.● Providing leadership to a team of Architects that support both on premise and cloud managed Windows clients.● Redesigning client management solution, resulting in a yearly savings for endpoint support.

Currently enjoying the many challenges of shifting our end user compute space to a Zero Trust cloud managed solution.

Using Microsoft Deployment Toolkit manage Operating System ImagesBuilding specialized OS images for multiple managed accountsManaging OS settings using the Unattend.xmlCustomizing customsettings.ini file for OS DeploymentPackaging third party applicationsManaging hardware model driversCreating and managing OS capture and deploy task sequencesSupported multiple deployment types including deployment shares and ISO files for Lite Touch DeploymentsUsing System Center Configuration Manager to support accountsIntegrating with MDT for true zero touch OS deploymentPackaging and deploying applicationsManaging drivers for multiple hardware modelsCreating task sequences for OS deployment

Implementing Windows and Internet Explorer group policiesCreating Windows system imagesWriting scripts to backup and restore systemsSupporting Windows Servers for the company blogLead company-wide IT solutions projects

Provided server support for Windows 2003 Server environmentProvided technical support to business partnersTroubleshoot hardware, software, and network problemsProvided support and solutions for vendor softwareLed company-wide IT solutions projects

Acted as second level to support to the Help DeskWrote scripts as requestedWorked on teams to resolve Windows Operating Systems issues

Performed upgrades and maintenance on computer systemsInstalled updates and maintained Microsoft Server 2003Set up and maintained Microsoft Exchange mailboxesManaged and designed department website Skills:Active Directory Group Policy Management Windows Servers Microsoft 70-680 certification Systems Center Configuration Manager OS Deployment