Lead cross-divisional Agile teams on projects that require significant strategic planning and sophisticated levels of advocacy, communications, technical expertise, and volunteer involvement. Staff volunteer task forces and other workgroups empaneled to advise the House of Delegates and Board of Trustees and fulfill House and Board assignments. Advise the Board of Trustees and House of Delegates ongoing activities, emerging issues, and policy needs.

Secure favorable lawmaking decisions by analyzing legislative and regulatory proposals, drafting public comments, building coalitions, and dialoguing regularly with federal agency officials. Pioneered a major organization-wide campaign to lessen the impact of federal mandates on controlled substance prescribers. The ADA is now the only major health professional organization to support continuing education mandates and limits on a dentist’s autonomy to prescribe opioid pain medications… Show more Secure favorable lawmaking decisions by analyzing legislative and regulatory proposals, drafting public comments, building coalitions, and dialoguing regularly with federal agency officials. Pioneered a major organization-wide campaign to lessen the impact of federal mandates on controlled substance prescribers. The ADA is now the only major health professional organization to support continuing education mandates and limits on a dentist’s autonomy to prescribe opioid pain medications. Obtained a federal recommendation for dentists to be among the essential workers who should be offered immediate access to the COVID-19 vaccines and gained temporary federal authority for dentists to administer the COVID-19 vaccines nationwide. Show less

Led the business unit responsible for Association’s federal agency lobbying and the operations of the Council on Government Affairs. Supervised three managers and one senior project assistant and served as back-up to the Senior Vice President of Government Affairs at internal meetings.

Managed a 5-year, $750,000 federal cooperative agreement to improve access to health care for vulnerable and underserved populations. Pioneered and directed a series of policy academies that enabled 21 governors to develop politically attainable action plans to improve oral health care for children. Successes included creation of a retired dentist volunteer program, mobilization of a National Guard dental unit, and passage of a new CHIP dental benefit. Developed and chaired a… Show more Managed a 5-year, $750,000 federal cooperative agreement to improve access to health care for vulnerable and underserved populations. Pioneered and directed a series of policy academies that enabled 21 governors to develop politically attainable action plans to improve oral health care for children. Successes included creation of a retired dentist volunteer program, mobilization of a National Guard dental unit, and passage of a new CHIP dental benefit. Developed and chaired a series of policy roundtables to help gubernatorial staff implement HIPAA. Enabled 15 states to save an estimated $50 million through implementation efficiencies. Brokered a new funding relationship with the Substance Abuse and Mental Health Services Administration. Enabled the association to retain two staff and fund new activities to address the burden of addiction on state budgets, economic productivity and the well-being of individuals and families. Show less

Managed daily operations and annual renewal of over 60 client accounts, including health fair and open enrollment presentations. Maintained a 100 percent client retention rate with revenue valued at $1.6 million. Two-time recipient of CIGNA’s Circle of Excellence award for exceptional performance and outstanding contribution to the company’s vision and values.

Staffed a 5-year, $6 million federal contract to help states identify major operational issues in their substance abuse treatment systems and measure progress toward meeting federal Substance Abuse Prevention and Treatment Block Grant objectives. Helped design a client eligibility and fee-for-service payment system for the Tennessee Bureau of Alcohol and Drug Abuse Services. Enabled the Bureau to maintain its residential treatment capacity while absorbing substantial budget cuts.

Staffed a call center dedicated to resolving claims issues and educating clients about policies, coverage, and benefits. Uncovered a fraudulent billing scheme by former employees of one of the company’s largest contract providers. Led to a criminal prosecution and the recovery of $5 million in payments for services never performed. Created the division’s first system for tracking incoming and outgoing correspondence. Discovered that approximately 75 percent of division mail was… Show more Staffed a call center dedicated to resolving claims issues and educating clients about policies, coverage, and benefits. Uncovered a fraudulent billing scheme by former employees of one of the company’s largest contract providers. Led to a criminal prosecution and the recovery of $5 million in payments for services never performed. Created the division’s first system for tracking incoming and outgoing correspondence. Discovered that approximately 75 percent of division mail was being routed incorrectly. Enabled management to streamline mail room operations. Show less