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Driving Customer Success, Business Development & Operational Efficiency Experienced, versatile professional in cross-functional workflows. Encompassing SaaS client relationships, user feedback to software developers, and business development. Operates with integrity, intelligence, initiative. Thought leader. Decisive. Doer. Establishes and evolves best practices. Shares knowledge and experience and gets team members to level-up. Builds good relations across departments as well as with vendors/partners. Everyone’s role is important. All have value, regardless of title.Ever learning. Reads, explores, tries new things. Seeks ways to improve quality, gain clarity, and streamline workflow. Connects the dots between big picture goals and details. Gains competitive advantage by command of nuances. Open to alternate perspectives and evolves with new information.
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Climatebase FellowClimatebaseLos Angeles, Ca, Us -
Climatebase FellowClimatebase Sep 2024 - PresentSan Francisco, Ca, UsActive in Climatebase community.Completed Climatebase Fellowship Cohort 6.Certificate: https://credsverse.com/credentials/6607c5c2-cb9e-4b24-a496-3f94c1c2a16bBroad climate and sustainability knowledge, applicable to a wide range of companies. Consultation to startups, with emphasis on customer perspective. Projects: software for apartment/condo solar planning, circular economy, soil health, ocean health, and more. -
Senior Director 💠 Forward Thinking Initiator 💠 Skilled Operator Collaborating Across TeamsIntellisurvey 2019 - PresentIrvine, California, Us✅ Production process improvements 20% increase in efficiency and quality.✅ Managed accounts, finances and teams: survey design, programming, data collection, reports, analysis✅ California gov agency 4-yr contract: bid, won, & managed $1M project. Exceeded client expectations✅ Solved technical challenges optimizing user-friendliness, complex designs (e.g. discrete choice models) ✅ Evolved data quality control, optimizing use of in-house and licensed algorithms✅ Spearheaded relationships with vendors (e.g. AI-based text analytics) -
DirectorIntellisurvey 2012 - 2018Irvine, California, UsSolving technical challenges to deliver custom market research solutions at the speed of our client's businesses. Connecting the dots between the nuts and bolts of a survey, data reporting software platform and the big picture of project objectives. Producing survey questions that are respondent friendly that result in high quality data. In a team environment, continually learning, teaching, and evolving.Progression: -Project Manager -Senior Project Manager -Director -
Vice President Of Business Development 💠 Sales Growth 💠 New Revenue SteamsWorldwide Panel Dec 2008 - Oct 2012Calabasas, California, Us✅ Played key role in sales growth; directed the team to develop new clients and grew existing clients✅ Introduced new revenue streams that enhanced Worldwide Panel's portfolio and grew the business✅ Delivered on the company tag line "comprehensive survey solutions"✅ Added in-house expert survey programming and email marketing ✅ Met client's high-level market research needs- took care of complex nuances that made a differenceProgression: -Director of Business Development -Vice President of Business Development -
Senior Field Manager/Research Manager 💠 Solved Hard Projects & Tech Opps IssuesLieberman Research Worldwide Nov 2005 - Oct 2008Los Angeles, Ca, Us✅ Served leading role, successfully executed many market research projects, quantitative & qualitative✅ Built client relationships and up selling clients, handled 4 to 5 projects at a time. ✅ Implemented and evolved best-practice quality control of online surveys. ✅ Managed junior team members, field services, and data processing vendors. ✅ Contributed to analysis for business impact and report writing, creating presentations. -
Consulting 💠 Business Development 💠 Project ManagementConsulting Feb 1997 - Nov 2005✅ Extensive experience in multi-disciplinary roles✅ Analysis, planning, and carried out plans for business growth and gain market share✅ Improved products and services✅ Ran successful Google Adwords campaigns✅ Industries served included software, digital media, and imaging technology. Examples: 💫 Vchange – marketing and client services for DVD and streaming media services; 💫 Video Dome Networks – marketing & product improvement of media management software 💫 Preferred Video Products/Advanced Video Designs - marketing, sales & product development 💫 NRG Global – Market analysis and product promotion 💫 Rhythm & Hues Studios – Technical director 💫Others: Bel Air Camera, Title House, Tata Elxsi, Visual Impressions, Sun Source Energy
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Director Of Client Services 💠 Regional Lead ━ Customer Interface And Delivery TeamsWorldstream Communications 2000 - 2001✅ Southern California lead for this Internet communications service provider✅ Managed projects and account executives; wrote proposals, forecasts, and budgets✅ Tradeshow preparation and exhibition (NAB, Streaming Media World, AD:Tech)✅ Competitive analysis and quantitative study of pricing, costs basis, and scalability✅ Clients included Claritas, Digital Insight, Alltel, Great Plains Software, KOGO radio, Digital Planet
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Digital Imaging SupervisorDigital Domain 1993 - 1996Los Angeles, Ca, Us -
Digital Imaging SupervisorBoss Film Studios 1992 - 1993
Rob Luciano Skills
Rob Luciano Education Details
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University Of Denver - Daniels College Of BusinessMba -
ClimatebaseSustainability -
Rochester Institute Of TechnologyImaging Science
Frequently Asked Questions about Rob Luciano
What company does Rob Luciano work for?
Rob Luciano works for Climatebase
What is Rob Luciano's role at the current company?
Rob Luciano's current role is Climatebase Fellow.
What is Rob Luciano's email address?
Rob Luciano's email address is rj****@****ail.com
What is Rob Luciano's direct phone number?
Rob Luciano's direct phone number is +131066*****
What schools did Rob Luciano attend?
Rob Luciano attended University Of Denver - Daniels College Of Business, Climatebase, Rochester Institute Of Technology.
What skills is Rob Luciano known for?
Rob Luciano has skills like Market Research, Competitive Analysis, Marketing Research, Online Research, Customer Insight, Business Development, Market Analysis, Email Marketing, Analytics, Quantitative Research, Management, Segmentation.
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